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Operations Supervisor

Massachusetts Water Resources Authority
United States, Massachusetts, Chelsea
2 Griffin Way (Show on map)
Jun 04, 2025

DIVISION: Operations

DEPARTMENT: Wastewater Operations

UNION/GRADE: Unit 3/Grade 24

TO VIEW OUR BENEFITS PLEASE CLICK ON THE LINK! - https://www.mwra.com/about-mwra/careers

BASIC PURPOSE:

Supervises professional, clerical and all operating and maintenance staff, and manages the operations functions associated with Wastewater Operations facilities.

SUPERVISION RECEIVED:

Works under the general supervision of the Operations Manager.

SUPERVISION EXERCISED:

Exercises close supervision of operations staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:



  • Coordinates and oversees Wastewater Operations Control Center (OCC) activities.
  • Manages wet weather events, monitors weather forecasts and radar to ensure facilities are properly staffed during wet weather, sends out snapshots, reviews CSO activation logs, ensure proper operations and process control during wet weather events and is an essential employee during wet weather events and emergencies.
  • Writes activity reports detailing all shift activities and issues, writes wastewater incident reports as needed, reviews dispatch reports, reviews scanner rounds and inspects OCC vehicles
  • Coordinates all operating and maintenance functions for maximum treatment efficiency to ensure compliance with all local, state, federal and court ordered regulations/requirements.
  • Assists in preparation of annual budgets for the Wastewater Operations Section.
  • Evaluates needs for emergency response and exercises judgment while acting according to operational policies, procedures, order, working rules, safety and health measures. Directs and enforces safety programs and conducts inspections with the Operations Manager.
  • Analyzes the efficiency of the plan's operational procedures through review of logs, maintenance records and laboratory reports and recommends operational procedure changes if necessary.
  • Approves the purchase of materials and services required for operations, maintenance, and laboratory work.
  • Monitors and approves preventive and corrective maintenance for all equipment.


SECONDARY DUTIES:



  • Performs related duties as required.


MINIMUM QUALIFICATIONS:

Education and Experience:



  • A high school education or equivalent; and
  • Knowledge of principles, procedures, methods, equipment and materials used in the construction, operation, repair and maintenance of wastewater facilities as acquired by at least eight (8) years direct experience
  • of which three (3) must be in a supervisory capacity in a Grade IV type wastewater treatment facility; or
  • Any equivalent combination of education or experience.


Necessary Knowledge, Skills and Abilities:



  • Excellent verbal and written communication skills.
  • Skill in the operation of the listed tools and equipment.
  • Basic reading, writing, mathematical, oral communication skills.
  • A working knowledge of SCADA and the operation of the Authorities wastewater pumping stations, CSO facilities and head works facilities.


SPECIAL REQUIREMENTS:



  • A valid Drivers License.
  • A Grade IV Wastewater Operators License and a Grade IV Wastewater Collections System License.


TOOLS AND EQUIPMENT USED:

Motor vehicle, power and hand tools, mobile radio, telephone, beeper.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The employee frequently is required to stoop, kneel, crouch or crawl. The employee occasionally is required to stand, walk, talk or hear, sit, climb, or balance, taste or smell.

The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance and peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee regularly works in outside weather conditions. The employee regularly works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions and vibration. The employee occasionally works in precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock.

The noise level in the work environment is loud in field settings, and moderately quiet at other work locations.

Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status.

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