Solutions Analyst

The Solutions Analyst will serve as a pivotal link between business needs and technical solutions. The primary job focus will be on analyzing requirements, identifying solution options and collaborating with peers to architect solutions that align with enterprise needs and objectives. The Solutions Analyst will collaborate with various stakeholders to ensure successful implementation and integration of innovative solutions.

ESSENTIAL FUNCTIONS

Business Analysis

• Conduct comprehensive analysis of business processes, requirements, and objectives to identify improvement opportunities and innovation potential.
• Collaborate with stakeholders to gather, define, and document business requirements and translate them into actionable technical specifications.
• Analyze business processes and write system process specifications to be used.
• Work with clients to determine their business needs to transform them into information technology system requirements.
• Determine solutions to business software/hardware system problems.
• Solves a diverse range of complex problems, working with limited direction.
• Assists with special projects or duties as assigned.
• Maintains overall knowledge of general banking practices and business unit functions.
• Regular, reliable attendance is required.

Solutions Lifecycle

• Take ownership of the end-to-end solutions lifecycle, from requirements gathering, design and analysis to implementation and ongoing support.
• Lead the design and development of comprehensive technology solutions that meet business requirements and align with enterprise strategy.
• Provide guidance and expertise in solutioning, ensuring scalability, performance, and security of proposed options.
• Collaborate with cross-functional teams to address integration challenges and optimize technology performance.

Stakeholder Communication

• Act as a liaison between business stakeholders and IT teams, effectively communicating technical concepts to non-technical stakeholders.
• Present proposals, findings, and recommendations to senior management and stakeholders to gain buy-in and support.
• Frequently interfaces with internal/external partners and makes significant contributions to department goals and planning efforts.

Process Improvement

• Able to independently or collaboratively identify opportunities to streamline processes, enhance workflows, and optimize systems to improve operational efficiency and effectiveness.
• Responsible for following change management policies and procedures for system changes and bank control changes.

Risk Assessment and Mitigation

• Evaluate risks associated with proposed solutions and provide strategies to mitigate potential issues, ensuring the stability and resilience of the systems.
• Performs compliance and risk management duties as required or assigned.

KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED

• Experience in business analysis, project management and end-to-end solution design within the IT industry.
• Proficiency in various business analysis tools and methodologies (e.g., Agile, Scrum, UML, BPMN).
• Strong communication skills; ability to analyze, synthesize and articulate complex ideas to multiple levels of the organization; technical writing skills as needed for documentation.
• Strong interpersonal skills; ability to collaborate and work effectively with diverse groups of people.
• Strong detail orientation with high level of organizational skills and ability to multi-task, managing interruptions with multiple projects.
• Demonstrated self-motivation and initiative; ability to work well both independently and with others.
• Functional knowledge of or work experience within supported business unit(s) desired.
• Ability to work additional hours as required by operational and production work loads.
• Bachelor's degree in Computer Science, Information Systems, or a related field. A master's degree is a plus.

Pay Range

Solutions Analyst: $95,990 - $143,985

The compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.

What Our Culture Can Offer You:

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.