Onboarding Engineer (428051)
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![]() United States, Texas, Addison | |
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Onboarding Engineer (MSP) | 448051
DETAILS Location: 100% Remote Position Type: 6M C2H Hourly / Salary: to $200K JOB SUMMARY Vaco Technology is seeking an Onboarding Engineer for a 6M C2H opportunity that is 100% remote-based. The Onboarding Engineer will be part of the Managed Services Team that is customer-focused through effective communication. The Onboarding Engineer with configure the infrastructure in the client environments to be added into monitoring, including Network, Server, Storage, Backups, Data Protection, Hyperconverged, ESXi, etc. The Onboarding Engineer will communicate the status of the onboarding projects, create client technical documentation, and ensure the client infrastructure is healthy, stable, documented, and configured with accepted best practices. Additionally, the Onboarding Engineer will serve as the SME and as an escalation point on complex monitoring issues encountered on the Managed Services Team. About the Project: This Onboarding Engineer is a new addition to a growing team of 3 responsible for managing a high volume of customer onboardings. The company operates as an MSP, requiring the Onboarding Engineer to have strong client-facing experience and excellent communication skills. The Onboarding Engineer will work closely with a non-technical Project Manager to support the implementation and onboarding of customer technologies. In this role, the Engineer will be expected to clearly articulate the rationale behind selected tools and technologies, respond directly to client inquiries, and ensure a smooth and informed onboarding experience. This role offers significant career growth opportunities, including the opportunity to transition into either the Platform Engineering Team, focusing on more technical, in-depth infrastructure projects, or the Observability Strategy Team, both of which are actively integrating AI solutions in partnership with NVIDIA. These paths provide an opportunity to expand into advanced AI and platform technologies. The ideal Onboarding Engineer will bring senior-level engineering experience, particularly with Elastic, and be able to make an immediate impact by quickly executing tasks with minimal ramp-up time. JOB REQUIREMENTS
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses. |