HR Manager- Employee Relations & Leave Management

At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 900 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.

Concordance Healthcare Solutions has a new and exciting opportunity for an HR Manager- Employee Relations & Leave Management (Classification: HR Manager). In this role, you will be responsible for managing and supporting day-to-day HR operations with a focus on employee relations, workplace issue resolution, compliance, and leave management. This role serves as a key resource to managers and employees, offering guidance on policies, performance concerns, conflict resolution, and other employment matters. A deep understanding of employment law and regulatory requirements is essential, as is the ability to research and interpret laws when unique situations arise. The Employee Relations Manager ensures alignment between HR practices and the company's goals while fostering a positive, respectful, and inclusive work environment. This individual will collaborate with internal departments to promote consistent communication, fair practices, and timely resolution of employee concerns. The role requires sound judgment, confidentiality, and the ability to manage sensitive issues with professionalism and integrity.

Essential Functions:

• Lead and manage the HR function by aligning departmental goals with the strategic objectives of Concordance Healthcare Solutions. Foster cross-functional collaboration to ensure HR initiatives support business needs and workforce development.
• Serve as a primary HR advisor to employees and managers, providing coaching, issue resolution, and guidance on complex HR matters including performance management, conflict resolution, and compliance.
• Oversee the administration of all leave of absence programs, including FMLA, ADA, Short/Long-Term Disability, and USERRA. Ensure compliance with federal and state laws, manage the interactive ADA process, and collaborate with payroll and benefits to ensure seamless employee experiences.
• Develop, implement, and update HR policies and procedures. Proactively monitor legal developments to ensure compliance and mitigate risk. Lead continuous improvement efforts for efficiency and compliance.
• Create and maintain standard operating procedures for leave administration and accommodations. Ensure timely documentation, proper tracking, and data integrity across all leave and compliance programs.
• Support and oversee the delivery of performance management, employee engagement, talent development, and promotion processes. Analyze trends and make data-driven recommendations for improvement.
• Lead employee relations investigations in a fair and timely manner. Collaborate with leaders to deliver consistent, policy-based resolutions and administer corrective actions as necessary.
• Develop and deliver training to employees and managers on HR-related topics, including new policies, the employee handbook, Drug-Free Workplace (DFWP), and other compliance requirements.
• Assist with data collection and reporting for audits, compliance reporting, and internal metrics. Use analytics to drive decisions related to turnover, engagement, and process improvements.
• Serve as backup for Workers' Compensation and Unemployment Insurance management. Collaborate with legal, payroll, and benefits as needed to ensure accurate and timely administration.
• Build strong relationships with internal stakeholders at all levels of the organization. Represent HR in company meetings, initiatives, and strategic planning discussions.
• Lead or participate in HR projects aimed at improving efficiency, compliance, and employee satisfaction. Stay current on industry best practices and propose enhancements as needed.
• Perform additional HR duties and initiatives to support organizational goals and ensure continuity of operations.

What You will Need to be Successful:

• Bachelor's degree in Human Resources, Business, or related field; equivalent combination of education and experience considered.
• Minimum of 5+ years of progressive HR experience with a focus on Employee Relations and Leave Administration.
• Strong knowledge of FMLA, ADA, HIPAA, COBRA, ERISA, and other applicable employment laws.
• Proven track record in managing confidential information and sensitive employee situations with discretion.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to lead initiatives, solve problems, and make sound decisions with minimal supervision.
• Proficiency in Microsoft Office and experience with HRIS and payroll systems.
• Strong organizational and time management skills with attention to detail.
• Ability to work collaboratively across teams and influence at all levels of the organization.
• Must pass a post-offer background check and drug screening.

Work Location: This role is located in Tiffin, OH. With the possibility of a work from home hybrid model (in office part of the week and remote part of the week).

Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 900 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.

Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws.

Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact vbrokate@concordancehs.com.

Position will remain open until filled. Interested applicants should apply on-line at http://www.concordancehealthcare.com/careers. Internal employees should apply on-line through UKG Pro by selecting Menu > Myself > My Company > View Opportunities