Plans and Programs Coordinator

SMS is looking for a Plans and Programs Coordinator on the Kirtland C4 Contract in Albuquerque, New Mexico.

The Plans and Programs Coordinator is responsible for working with the customer on projects as required. Assists in the evaluation of customer projects and coordinate responses from multiple work centers. Conducts data-calls as required in support of customer assigned projects. Develop/Manage a Master Integrated Schedule, track milestones, major projects, and completion dates for contractor-initiated projects. Coordinate programs with the designated government POC and appropriate work center(s) as required. Provide inputs into the Communication Division spend plan, Data Center consolidation, and other databases related to IT planning and budgeting. Improve IT services by using proven best practice processes such as ITIL.

SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.

SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers' missions for more than 45 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

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Attend meetings with Government entities to discuss ongoing government involved projects and to determine the action items needed from SMS for coordination with PM
• Act as the primary liaison between contract management, government staff, and the technical support team to include communication updates between the Government staff and Program Manager
• Coordinates with asset management team on inventory control requirements
• Provide assistance and project tracking to Mission Systems Manager
• Provide assistance on training needs with Quality Assurance Manager and Operations Manager
• Review documents for Tongue and Quill efficacy, providing feedback to the sender
• Create After Action reports to determine root cause and identify process gaps or shortcomings
• Create comprehensive tracking documentation for organization of all SMS involved plans and future plans
• Act as Quality Assurance Representative, assisting in Equipment Evaluations and documenting findings
• Review Quality Assurance Control Plan and make edits once annually
• Provide assistance to Quality Assurance Manager in obtaining metric result information for monthly deliverable report
• Attend Project Walkthroughs as required and document agreements made verbally
• Assists with creation, development, and tracking of unit unfunded requests as needs arise.
• Act as a Communications representative for the Emergency Operations Center as needed, requiring occasional after-hours work.

Experience/Skills

• Knowledge in Project Management

• Background in IT preferred
• Coordinates with the customer on specific requirements

• Must have the ability to understand and carry out oral and written instructions, meet with the customer tactfully and courteously and establish and maintain cooperative and effective working relationships with customers and coworkers
• Experience with Microsoft Visio and Project
• 3+ years IT Project Management or IT Operations Management experience preferred

Qualifications

• Applicant must possess refined critical thinking skills, should be a self-starter, and possess the ability to direct the activities of other team members.
• Applicant must be diplomatic, multi-task capable, adaptive to a dynamic environment, dependable and reliable.
• Valid Driver's License Required

• Requires a SECRET security clearance
• Project Manager certification, Certified Associate Project Manager or Project Manager Professional preferred

SMS is a dynamic systems integrator established in 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers' missions for more than 47 years. Our ability to hire and retain quality people in a rapidly evolving IT market is proven through our employee retention rate averaging over 3 years. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices, resulting in CMMI Level 3 certification and ISO registrations including 9001:2015, 20000-1:2018, and ISO/IEC 27001:2013. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States.

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.