UVA One Stop Student Support Specialist
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![]() United States, Virginia, Charlottesville | |
![]() 1215 Lee Street (Show on map) | |
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The UVA One Stop provides quality service in support of prospective and current students, families, University colleagues and external stakeholders in a warm, welcoming, and professional environment. The UVA One Stop serves as the primary point of contact for Enrollment services, including the offices of Undergraduate Admission, the University Registrar, and Student Financial Services. Our team shares a deep commitment to fostering an inclusive and collaborative culture in the One Stop, Enrollment, and the larger University community.
The UVA One Stop Student Support Specialist will provide dedicated, high touch support to primarily high-financial need undergraduate students, who require additional assistance navigating admissions, financial aid, student accounts, and academic records, throughout the student lifecycle. This new position is designed to provide a dedicated focus on undergraduate students facing complex challenges such as financial hardship, first-generation status, unique academic circumstances, or other barriers to success. While general inquiries are handled by UVA One Stop Advisors and Counselors, the Student Support Specialist will provide personalized case management, proactive outreach, and hands-on guidance to a caseload of assigned students to ensure they receive needed support throughout their undergraduate career. The Student Support Specialist is focused on creating a supportive environment by coordinating efforts across different departments. This would involve initiatives that promote student engagement and retention. Responsibilities:
Qualifications:
Preferred Qualifications:
About the Position: This hybrid position is located in Charlottesville, Virginia and requires in-office presence. This is a full-time, non-exempt level, benefited position with UVa benefits operating during regular business hours. Employee benefits package highlights include:
The anticipated salary range is $50,000-$55,000 ($24 - $26/hour) commensurate with qualifications and experience. This is a restricted position with a one-year term. The preferred deadline for applications is June 5, 2025. This position will not sponsor applicants for work visas. The University will perform background checks on all new hires prior to employment. This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs. To Apply: Create an account or log in and submit an application in the UVA Job Board, search for R0072252. Applications that do not contain all required documents will not receive full consideration. Internal applicants must apply through their UVA Workday profile by searching 'Find Jobs.' Please attach the following:
References will be completed via UVA's standardized process SkillSurvey. A total of five references will be requested via SkillSurvey during the final phase of the interview process, a total of three is required. For questions about the application process, please contact Michele Jarman, Academic Recruiter. The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment. |