Instructional Designer - Irving, Texas

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

The Instructional Designer will oversee and design training programs and materials across the organization from an individual who will keep abreast of various training delivery techniques, business processes, products and systems in several functional areas. This will be done in accordance with management and functional leaders to gather information on business needs to design instructor-lead, Web-based and e-learning training including training processes and procedures. Will identify training needs for facilitator guides as wells as train the trainer sessions by gathering Web-based techniques and interactive learning strategies. As a key resource to others, you must maintain a high degree of accuracy along with attention to detail, excellent oral and written communication skills, strong interpersonal skills and the ability to always meet deadlines.

Primary Responsibilities:

Project Discovery and Customer Experience Management

• Collaborate and consult with key business leaders and subject matter experts (SMEs)
• Communicate proactively to provide project status updates to supervisor, requester and other business leader

Project Management

• Create project plan and ensure overall project is delivered on schedule and within scope
• Manage project within established scope, timeline, quality standards and resourcing
• Troubleshoot and appropriately escalate issues as they arise

Design and Development

• Work independently with stakeholders to design overall learning and communication approaches
• Design and develop self-paced learning, instructor-led and e-learning
• Collaborate with business SMEs to ensure that existing curriculum remains relevant and accurate
• Collaborate with customers to develop and distribute agile communications to support change

Implementation Support and Measurement

• Identify ongoing and re-training needs and recommend solutions
• Participate in internal continuous improvement efforts by offering ideas and creative solutions to improve policies, processes and tools

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• 2+ years of experience in Instructional Design and Modern Learning methodology
• Intermediate to advanced skills with Microsoft Office applications (Word, PowerPoint and Excel)
• Experience with Captivate, Articulate Studio, Camtasia, Storyline, and/or Photoshop
• Project Management skills

Preferred Qualifications:

• SharePoint experience
• WebEx experience
• Experience designing and developing training for adults in a corporate environment
• Healthcare experience
• Ability to develop training content at a faster-than-industry pace
• Demonstrated solid critical thinking and problem-solving skills
• Prior experience supporting claims, insurance, and/or medical billing for organizations

The hourly range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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