Senior Business Systems Analyst

PRIMARY PURPOSE

CNA is hiring for the role of Senior Business Systems Analyst, and this role sits in the Chief Information Office (CIO). The CIO is responsible for supporting staff with all facets of CNA across a wide spectrum of information and technical activities. This position is responsible for efficient and effective operation and day to day monitoring of corporate financial systems (Costpoint, Time & Expense, and Cognos). They will work under consultative direction toward predetermined long-range targets, is a recognized expert with deep expertise with Deltek applications, and will provide technical guidance related to the business implications of the application of various systems.

CNA fosters an inclusive culture that values diverse backgrounds and perspectives. Our engaging work environment encourages iterative and creative collaboration at every stage of the problem solving process. Our employees are committed to helping clients develop effective solutions to better manage their programs through scientific, data-driven approaches. We are looking for creative and innovative individuals to help carry out our mission.

JOB DESCRIPTION AND / OR DUTIES

1. Oversee the efficient and effective operation of corporate business application, underlying architecture, and while also understanding the business functional requirements and trends.
2. Monitor, configure, and troubleshoot and rapidly assess and address the risks, functional and technical issues, and their impacts on the financial application and the supporting IT infrastructure.
3. Work with CFO, CPO and CIO organizations, senior leadership, and with the user community to integrate new applications, automate data flows, and simplify technical environment while increasing data integrity.
4. Manage reporting environment and develop reports to support changing business needs using Cognos reporting tools.
5. May lead small work teams on projects and assist in the development of resources within and across teams, supporting business application and infrastructure architecture layers.
6. Work closely and provide guidance to those responsible for maintaining the corporate infrastructure, applications, and databases.
7. Develop methods for implementing new products and customizations to existing applications, ensuring thorough testing and user acceptance is done prior to implementation.
8. Experience developing databases and financial dashboards.
9. Understanding of SQL and other tools to extract, transform and integrate data.
10. Create and maintain training documentation and conduct training.
11. Advocate change control and issue resolution processes, formal release schedules, and release management.
12. Support internal control efforts in conjunction with ITGC compliance program.
13. Foster and maintain positive relationships with Business Systems team members and customers across the enterprise inclusive of senior leadership.
14. Perform other duties as assigned.

JOB REQUIREMENTS

1. Education: Bachelor's degree in accounting, computer science, and/or management information systems or equivalent combination of education and work experience. Advanced degree preferred.
2. Experience: Minimum of 10 years of progressive experience in application and database design, development, implementation, and administration, including experience with Systems Development Life Cycle (SDLC). Knowledge of Deltek Application tools.
3. Skills:
   
   
   
   • Deltek Costpoint, Cognos, Time and Expense, SQL, System Implementations, Business Process Engineering, Costpoint Security, Time and Expense, SQL Server and Cognos Training; Integrating Costpoint with other business systems or other ERP related applications; Functional background on the most current versions of Costpoint
   • Ability to promote and be accountable for quality customer service
   • Ability to analyze situations accurately, utilizing a variety of analytical techniques to make well informed decisions
   • Report Writing
   
   
   
   
4. Hybrid Work Eligibility:
   
   
   
   • This position is eligible for telecommuting or hybrid work arrangements at the discretion of the Supervisor.
   • Due to the nature of the work, some on-call availability outside of normal working hours may be required.
   • Employees may be required to work at CNA headquarters or other work locations resulting in changes to the scheduled telecommuting or hybrid work arrangements.