New

Assistant Director for Graduate Retention and Success

East Carolina University

$47,379 - $70,000

United States, North Carolina, Greenville

May 27, 2025

Posting Details

Position Information

Job Title	Assistant Director for Graduate Retention and Success
Position Number	946131
Vacancy Open to	All Candidates
Department	AAH Graduate School
Department Homepage	https://gradschool.ecu.edu/
Advertising Department	GRADUATE SCHOOL
Division	Academic Affairs
Classification Title	Assistant Director
Working Title	Assistant Director for Graduate Retention and Success
Number of Vacancies	1
Full Time Equivalent (FTE)	1.0
Full Time or Part Time	Full Time
Anticipated Recruitment Range. Salary offered may be outside of this range as impacted by budget, UNC salary administration, and/or candidate qualifications.	$47,379 - $70,000
Position Location (City)	Greenville
Position Type	Non-Faculty
Job Category	Non-Faculty Instructional & Research
Organizational Unit Overview	The Office of the Graduate School oversees the academic operation of 71 post-baccalaureate certificate programs, 71 master's degree programs, and 16 doctoral degree programs at East Carolina University. This oversight includes: graduate program marketing and recruiting; the processing of over 8,000 applications per year; graduate student admissions; graduate curriculum development and implementation; graduate program review by external review teams; the determination and interpretation of academic policy pertaining to graduate students and programs; and the graduation of over 900 graduate students annually. In addition, the Graduate School administers the annual distribution of over $7.5 million in graduate assistantships and $3.3 million in out-of-state and in-state tuition remissions.
Job Duties	Reporting to the Associate Dean of the Graduate School, the Assistant Director for Graduate Retention and Success leads and manages the delivery of an exceptional and transformative graduate student experience and supports retention and degree attainment across all graduate programs at East Carolina University other than the medical and dental programs. The Assistant Director is responsible for ensuring that the Graduate School meets or exceeds the university's strategic goals regarding graduate student persistence and degree completion in collaboration with graduate program directors and associate deans, Student Affairs personnel, and the office of Institutional Planning, Assessment, and Research. The Assistant Director will monitor student progress, facilitate workshops, and foster a supportive learning environment. The Assistant Director will also develop data and records to inform decision-making related to graduate student success, support departments in providing and monitoring disbursement of graduate student funding, and track graduation rates and post-graduation placement/employment. The duties of this position are divided into broad categories: Advising; Programming; Data Collection, Record Keeping, and Analysis; and Other Duties. Advising - 35%: Collaborate with graduate program directors and coordinators to ensure that all graduate students have an assigned academic advisor. Advise and support enrolled graduate students seeking exceptions to graduate school policies. Mediate graduate student complaints and support students appealing graduate school decisions. Develop and implement calendar of periodic communications to graduate students and faculty (thesis requirements, deadlines, graduate deadlines, etc.). Execute enrollment and re-enrollment campaigns to improve graduate student retention and degree progress. Programming - 30%: Plan and execute new graduate student orientation. Plan and execute graduate student success and professional development programs and workshops. Collaborate with other units such as the Faculty Center for Excellence, Career Services, and academic Colleges to plan and promote programs and events relevant to graduate students. Plan and execute graduate student research showcase events such as the annual Three Minute Thesis (3MT) competition and Research and Creative Achievement Week. Data Collection, Record-Keeping, and Analysis - 25%: Develop robust data and records to inform decision-making related to graduate student success. Track graduate student academic standing, engagement experiential learning, persistence rates, graduation rates, and post-graduation placement/employment. Other Duties - 10%: Support the Associate Dean to convene regular meetings with graduate program directors and coordinators. Create content for Graduate School's newsletters and social media accounts. Perform other duties as assigned. Contingent upon availability of funds.
Minimum Education/Experience	Master's degree from an accredited institution; will accept in substitution a bachelor's degree and two years of professional experience in academic advising or administrative leadership in higher education.
License or Certification Required by Statute or Regulation	N/A
Preferred Experience, Skills, Training/Education	Master's degree in Student Affairs, Higher Education, Counseling, or related field. Three (3) or more years of academic advising experience or administrative leadership at the graduate level and two (2) years or more of project and program management experience serving adult learners. Proficiency with key technologies, including learning management systems (LMS), customer relationship management systems (CRM), and social media platforms. Demonstrated proficiency in data and productivity tools, including Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint), databases, report generators, word processing, spreadsheets, survey, and presentation software. Strong communication skills, with demonstrated ability in written, verbal, and professional presentation to various internal and external audiences. Proven ability to represent an organization with professionalism and sound judgment in a variety of stakeholder settings. Track record of successfully managing multiple concurrent projects with competing deadlines, maintaining a high level of detail and quality. Ability to work independently and collaboratively in a team environment, with a track record of initiating solutions and contributing to positive workplace outcomes.
Special Instructions to Applicant	East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online. At the time of employment two to three original letters of reference, official transcripts, a criminal background check, and proper documentation of identity and employability are required. Please be aware that if selected for an interview, an automatic e-mail will be sent to the individuals entered by the applicant in the References section of the PeopleAdmin applicant tracking system. Letters of reference submitted via the PeopleAdmin applicant tracking system will be verified and considered towards meeting this requirement. Applicants must be currently authorized to work in the United States on a full-time basis.
Additional Instructions to Applicant	In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.
Job Open Date	05/27/2025
Open Until Filled	No
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date.	06/22/2025
Initial Screening Begins	06/11/2025
Rank Level
Quick Link for Direct Access to Posting	https://ecu.peopleadmin.com/postings/86649
Nondiscrimination Statement	East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.
Eligibility for Employment	Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Department for People Operations, Success, and Opportunity	If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.