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Senior Director, Enterprise Applications

Vertex Pharmaceuticals Incorporated
paid time off, 401(k)
United States, Massachusetts, Boston
50 Northern Avenue (Show on map)
May 21, 2025

Job Description

General Summary:

The Senior Director, Enterprise Applications will lead a team responsible for architecture, design, development, support, maintenance and future roadmaps for a number of strategic enterprise platforms and HR applications. These systems and technologies include ServiceNow, Workday, Vertex University, and Readcube.

The Senior Director, Enterprise Applications will collaborate with senior leaders and other key stakeholders across several areas of the business to identify, prioritize and deliver technology solutions in support of their goals and objectives.

KEY RESPONSIBILITIES:

  • Partner with business stakeholders across Human Resources and many other functional areas in order to manage and prioritize the enterprise applications technology portfolio and continually build the future roadmap

  • Build and strengthen relationships with key stakeholders - become a trusted partner and have an ongoing, significant impact towards meeting strategic business goals

  • Present ideas and forward-looking plans to, and engage directly with, cross-functional senior leaders on regular basis

  • Direct and lead a group of 7 Vertex team members, plus a managed services team of support engineers, administrators, developers, and business systems analysts

  • Oversee a portfolio of projects, programs, releases and system enhancements, assuring quality and timeliness of delivery while remaining within allocated budget limits

  • Proactively offer innovative technologies, solution ideas, and potential business process improvements in pursuit of driving efficiencies and meeting business needs

  • Enhance and improve internal processes and procedures related to demand management, resource management, project delivery, platform releases and ongoing operational support

  • Manage relationships with our strategic software vendors and service providers

  • Provide day-to-day support and maintenance for ServiceNow, Workday and other applications, ensuring maximum uptime, high performance, and excellent customer service

  • Work closely with Information Security, Internal Audit and Quality Assurance groups as needed to ensure compliance with Sarbanes-Oxley (SOX) and GxP regulations, as well as our DTE system lifecycle and change management requirements

  • Participate as a member of the G&A Technology Systems Leadership Team, driving overall strategy for the team and the DTE organization at Vertex

REQUIRED SKILLS:

  • Deep experience with enterprise application and SaaS implementations, upgrades, enhancements and operational support procedures

  • Very strong communication, interpersonal, and collaborative skills

  • Proven capabilities in people management and building high-performing teams

  • Experience with running IT managed services or outsourced/ offshore teams

  • Program/ project management, demand management, resource management and system life cycle expertise

  • Strong analytical and problem-solving abilities

PREFERRED EDUCATION AND EXPERIENCE:

  • B.S. and 10+ years relevant work experience

  • Biotech or pharmaceutical industry experience

  • Strong background in Enterprise, SOX and GxP systems and/or business processes

  • Hands on experience and/or subject matter expertise with the ServiceNow, Cornerstone, and/or Workday platform and related processes (Human Resources, Payroll, Learning, etc...)

Pay Range:

$220,000 - $330,000

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

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