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Lead Mailroom Administrative Officer

University of California - Los Angeles Health
United States, California, Los Angeles
May 15, 2025
Description

UCLA Health is seeking a Mailroom Lead to support and
oversee daily operations in the Faculty Practice Group (FPG) mailroom.
Reporting to the Office Manager, the Mailroom Lead will serve as the team
leader, assigning and distributing tasks while ensuring timely and accurate
processing of all incoming and outgoing mail. This includes supporting
functions such as front desk, scanning, correspondence, and faxes.

The Mailroom Lead will monitor workflows, guide staff, track
quality metrics, and assist with process improvement. This role also requires
strong organizational skills, effective communication, and the ability to
support mailroom operations across multiple departments.

In this role, you will:


  • Assign
    and distribute mailroom tasks, including sorting, stamping, and
    distributing incoming and outgoing mail.
  • Provide
    guidance and oversight on daily operations, ensuring accuracy and
    timeliness in processing mail, live checks, credit card payments, and
    guarantor statements.
  • Coordinate
    Iron Mountain deliveries and pickups for various departments.
  • Act as
    an in-house courier and support supply inventory management.
  • Assist
    with office and facility needs, including coordination with vendors and
    support for building management operations.
  • Enforce
    5S compliance and ensure ergonomic safety standards are upheld in all
    workspaces.
  • Support
    administrative coordination for equipment service requests and clerical
    supply ordering.

Salary Range: $29.42 - $42.14 hourly

Qualifications

We're looking for a detail-oriented and dependable
administrative leader with:


  • Previous
    mailroom experience, required.
  • Ability
    to maintain confidentiality of sensitive information.
  • Ability
    to lift up to 35 pounds.
  • Proficiency
    in Microsoft Office (Word, Excel, PowerPoint).
  • Knowledge
    of billing information, claim forms, referrals, authorizations, and
    benefit forms.
  • Familiarity
    with CareConnect and BruinBuy applications.
  • Ability
    to work under pressure in a fast-paced environment with minimal
    supervision.
  • Strong
    communication and interpersonal skills.
  • Experience
    coordinating with vendors and managing office logistics.
  • 2-5
    years of managerial/lead experience, highly desired
  • Excellent
    organization, multitasking, and planning skills.

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