Advisor, RentalWatch

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

• Everyone is focused on serving the customer and we do that by collaborating and supporting each other
• Associates look forward to coming to work each day
• Every associate matters and makes a difference

It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here.

Summary

The Rental Watch Advisor serves as a client resource to facilitate the delivery of our Rental Management service.The role is a critical team member that collaborates with the Mobile Medical Equipment Teams, Clinical Engineering Teams, TRIMEDX Supply Chain, Finance, Accounts Payable, Accounts Receivable teams, and CAM's Strategic Advisors along with Customer Administrations and Clinical staff to provide strategically placed rental equipment within the facility or system. This individual will be intimately familiar with the client's asset management process. Leveraging TRIMEDX's proprietary Clinical Asset Informatics to understand inventory trends and asset performance, this individual will identify potential inventory shortfalls or potential inventory shifts to provide OpEx Savings and CapEx Avoidance opportunities.

The Rental Advisor can effectively present actionable insights, change behaviors and improve processes through the use of verbal and written communication. This Advisor has experience developing and forming partnerships using a consultative approach. They have high level presentation skills and can present ideas to customers in a way that produces understanding and impact. The Advisor exhibits a bias for action, customer orientation and self-awareness as they actively work to save both our clients and TRIMEDX money.The Advisor works closely with our CAM Strategic Advisor, Mobile Medical Equipment Teams, Clinical Engineering Teams, to actively manage the rental program within the site or system and monitor key performance outcomes to detect potential optimizations at individual sites and across the system assigned. The Rental Advisor will assist leadership in developing new capabilities to expand offerings and partner with TRIMEDX Product and IT teams to support the development of new technology.

Responsibilities

Operations Optimization

• Reduce unneeded rentals: The ability to decrease the amount of rental equipment based on the utilization of equipment already owned
• Use tools to manage and monitor Hospital/System rental equipment statuses
• Leverage available tools to identify cost savings within a rental program
• Partner with Strategic Advisors (if available), CE Directors and MME Regional Manager to rebalance equipment across the System to drive standardization and consistency across portfolio as a means of reducing rental spend
• Develop and lead projects in partnership with operations leaders to reach targeted outcomes and reduce variability
• Monitor, validate and prepare Rental Vendor invoices for payment
• Manage rental program interactions with Rental Vendors
• Identify program-wide opportunities for operational effectiveness

Capability, Technology, and Offering Advancement

• Support evolution of the mobile equipment services rental offering through new capabilities within existing offerings, technology development, and new or modified service offerings
• Support integration of new capabilities, technology, and offerings
• Assist in training of new advancements

Analysis and Reporting

• Manage rental equipment program through the established key performance indicators

Operations Support

• Develops high-touch and high-trust relationship with client leaders
• Support new implementations
• Support growth activity

Account Management

• Build and maintain relationships with customers and rental vendors by employing interpersonal and conflict management skills
• Effectively collaborate with customers and vendors to develop win-win solutions
• Responsible to meet financial performance goals
• Respond to customer feedback to ensure customer satisfaction

Skills and Experience

• Strong healthcare business perspective and industry/market awareness
• Strong strategic thinking skills and the ability to tie back to actionable, measurable plans
• Proven expertise in managing change
• Advanced proficiency in Microsoft PowerPoint
• Strong presentation, written/oral communication skills

Skills and Experience

• Advanced proficiency in Microsoft Excel and the ability to draw insights from data
• Be a self-motivated, innovative person with analytical, problem solving, organizational, and interpersonal skills with the ability to adapt to changes and new ideas
• Enjoy working in a fast-paced, dynamic, culturally diverse environment
• Up to 25% travel
• Ability to lift up to 50 pounds
• Ability to push or pull a cart that may weigh up to 75 pounds
• Valid driver's license

Education and Qualifications

Required:

• Bachelor's degree or equivalent in a business-related field

Preferred:

• MBA, Masters or advanced healthcare degree
• Advanced training in Lean/Six-Sigma process improvement
• Preferred prior management and leadership experience, with 5 + years of experience in healthcare services delivery

At TRIMEDX, we support and protect a culture where diversity, equity and inclusion are the foundation. We know it is our uniqueness and experiences that make a difference, drive innovation and create shared success. We create an inclusive workplace by actively seeking diversity, creating inclusion and driving equity and engagement.

We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.

Visit our website to view our full Diversity, Equity and Inclusion statement, along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.

TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.

Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.