Programmer Analyst II - Campus Only Search - 526554

Pay Grade/Pay Range: Minimum: $62,300 - Midpoint: $81,000 (Salaried E10)

Department/Organization: 200721 - Enterprise Technology

Normal Work Schedule: Monday - Friday 8:00am to 4:45pm

Note to Applicants: This is a Campus only search. You must be a current UA employee to be considered.

Job Summary: The Programmer Analyst II designs, develops, supports, and codes low- to moderate-complexity software systems to support the administrative function of the University under moderate supervision. This may include departmental and moderately critical applications. Develops processes and web applications. Creates workflows. Installs, customizes, supports, and creates integrations for vendor-supplied software systems. Works on a team and collaborates with specific departments, colleges, and customers around campus. Supports their needs, troubleshooting and resolving issues, and responding to their questions and concerns in a timely manner.

Additional Department Summary: This intermediate-level position is a part of the IT Operations Support & Process Development team, which primarily develops custom processes using Microsoft Power Platform. Supports AssetWorks AIM and M5 applications. The team develops processes and web applications using C#, .NET, and Power Platform. The team also designs, manages, and maintains webpages using WordPress and SharePoint and supports vendor-supplied software systems including Microsoft 365, Power Platform tools, AssetWorks AiM, FleetFocus, and FuelFocus.

The team helps to support the following campus partners: Campus Development, Compliance, Enterprise Operations, Public Safety, and Facilities.

As a consultant in residence, although supervised by centralized IT in OIT, this position will work directly with a single department as their primary resource to support their IT needs, such as troubleshooting, resolving issues, and responding to their questions and concerns in a timely manner. As a member of central IT, this position will have access to a department of professional IT resources who can assist when necessary.

Develops, maintains, and supports software processes, web applications, reporting suites, and training materials. Maintains websites using WordPress. Installs, customizes, supports, and creates integrations for vendor-supplied software systems. Analyzes and resolves problems arising with the use of software systems. Manages hardware inventory and upgrades.

Supports Facilities and Grounds as their primary resource to support IT needs. Troubleshoots and resolves issues. Responds to questions and concerns in a timely manner.

Required Minimum Qualifications: Master's degree; OR bachelor's degree and two (2) years of IT programming experience; OR associate's degree and four (4) years of IT experience to include two (2) years of IT programming; OR High school diploma or GED and six (6) years of IT experience to include two (2) years of IT programming.

Additional Required Department Minimum Qualifications: Must have valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.

Skills and Knowledge: Ability to effectively communicate, both verbally and in writing, and work with customer groups and users of varying degrees of technical ability and understanding. Ability to manage work tasks and follow through to completion. Effective time management skills and ability to work on multiple projects simultaneously. Troubleshooting skills to analyze, track, and resolve issues. Ability to implement departmental third-party applications, analyzing installation and configuration documentation, to successfully install and take on support for an application.

Preferred Qualifications: Some experience supporting or working with higher education administrative applications and tools, such as AssetWorks AiM, FleetFocus, and FuelFocus. Some experience with Power Platform and Power Apps, WordPress, and SharePoint. Base knowledge of managing Windows Server applications, including IIS management and configuration and a base knowledge of Linux commands.

Experience in relevant IT fields, such as development and maintenance of software applications, relational database management systems, computer programming, web development, or system administration.

Some experience supporting moderately complex systems and troubleshooting application issues. Some experience with working with customers to gather and analyze requirements. Some understanding of relational databases and ability to write and analyze SQL queries and reports, preferably with Oracle, MS SQL, or MySQL. Ability to analyze table data structures and patterns in the data to gain insights.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. "EEO is the Law" Poster