Customer Service-Recept.

Job Description:

The primary responsibility of the Customer Service Receptionist role is answering phones calls to assist individuals and provide solutions to those who are contacting Judge. The role serves as a professional representative for The Judge Group.

Corporate Phone Systems

* Answers internal and external phone calls in a clear, concise, professional manner and assisting callers to find their resolution.

* Transfers calls to their proper location

* Analyzes calls to help find the callers proper solutions

Lobby Maintenance

* Greets guests in a positive and welcoming manner

* Tracks incoming packages & notifies recipients

* Maintains contact logs (Judge India, Judge employees, etc.)

* Builds maintenance calls when necessary

Mail

* Sorts and organizes of USPS mail (including subtenants)

* Delivers USPS mail to department/cubicles

* Stamps of outgoing mail

* Delivers outgoing mail to proper delivery service

Stocking of supplies

* Stocks printer station supplies (paper, folders, office stationery)

* Distributes needed ink

* Advises when supplies are needed

Development and Additional Responsibilities

* Stays current with industry trends and best practices through regular research and professional development

* Develops and maintains relevant skills

Required Competencies:

* Collaborative Partner

* Customer Service

* Detail Oriented

* Interpersonal Communication

* Time Management

Experience Requirements:

* High School education required *

Retail or Customer Service experience is preferred