Description
UCLA Health is seeking a Provider Life Cycle Liaison to
oversee and facilitate the onboarding, offboarding, and lifecycle changes for
ambulatory healthcare practitioners across the Faculty Practice Group (FPG).
Reporting to the FPG Support Services Manager, this role is central to ensuring
accuracy, compliance, and coordination among departments such as Credentialing,
Billing, Enrollment, Marketing, and Human Resources.
In this role, you will:
- Manage
the full lifecycle of onboarding and offboarding activities for physicians
and other healthcare providers, coordinating across departments to ensure
timely and complete execution of all processes. - Track
and maintain provider records, including licenses, certificates,
immunizations, online trainings, and other credentials. - Act as
the primary liaison between new providers and various departments,
ensuring timely communication, training completion, and access to clinical
tools. - Monitor
and verify reappointment timelines, credentialing statuses, and
privileging updates, including UCLA and non-UCLA affiliated hospitals. - Maintain
provider rosters, onboarding databases, resignation notifications, and
application tracking spreadsheets. - Troubleshoot
issues related to payer enrollment, licensing, and provider record
discrepancies, and escalate as necessary. - Provide
technical support for online applications used by providers during
credentialing and onboarding processes. - Serve
as a subject matter expert for provider data workflows and contribute to
continuous process improvement efforts.
Salary Range: $76,200 - $158,800/annually
Qualifications
We're looking for a highly organized, detail-oriented
professional with:
- Bachelor's
degree in a related area and/or 1-3 years in equivalent experience/training - Experience working across the full provider lifecycle, including credentialing, onboarding, and payer enrollment, required
- Ability to independently manage competing deadlines and priorities in a
high-volume environment - Strong
interpersonal, written, and verbal communication skills to collaborate
with providers and stakeholders at all levels - High-level
proficiency in Microsoft Office (Word, Excel, PowerPoint) and
credentialing or onboarding database systems, required
- Knowledge
of data management and documentation methods used in medical
credentialing, preferred - Familiarity
with regulations related to medical licensure, credentialing, and
compliance, required - Proven
ability to identify issues, analyze data, and develop solutions using
sound judgment, required - Ability
to maintain confidentiality and professionalism while handling sensitive
provider information, required - Demonstrated
commitment to process improvement and service excellence, required
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University of California - Los Angeles Health
May 10, 2025