Manager, Group Product

About FedEx Dataworks:

Born out of FedEx, a pioneer that ships nearly 20 million packages a day and manages endless threads of information, FedEx Dataworks is an organization rooted in connecting the physical and digital sides of our network to meet today's needs and address tomorrow's challenges.

We are creating opportunities for FedEx, our customers, and the world at large by:

• Exploring and harnessing data to define and solve true problems
• Removing barriers between data sets to create new avenues of insight
• Building and iterating on solutions that generate value
• Acting as a change agent to advance curiosity and performance

At FedEx Dataworks, we are making supply chains work smarter for everyone.

Job Summary

Takes ownership and responsibility over major development and execution of product/portfolio strategies and plans, taking into account product life cycle stage and the customer experience. Leads the development and implementation of marketing, sales and all other activities, as needed, to achieve the necessary business outcomes. Manages needed market, economic and competitive evaluations that affect product performance. Leads the creation and implementation of fact-based data analysis and interpretation to identify critical business insights. Leads completion of needed advanced data models and analytics. Identifies and prioritizes new features, including market analysis, business case development and driving prioritization. Leads and executes large, complex new product development initiatives and other marketing/enterprise programs across large, cross-functional work teams. Actively coaches and mentors a team of product management professional to achieve business outcomes and goals.

Lead a cross-functional product team execution from discovery to delivery Prioritize, scope and iterate on our product needs Attain a deep understanding of our customer behavior based on qualitative and quantitative insights Build empathy for different user types through research and data to drive product experience Independently build a roadmap, and drive product requirements Leverage user research and stay up to date on UX best practices Develop deep understanding of retailer technical systems and operations to inform product strategy and development Partner with engineering to influence technical solutioning and architecture to optimize for speed and quality Identify, manage, and collaborate with stakeholders across the organization Co-manage development, monitoring, and communication of program level objectives and key results

Essential Functions

• Lead a cross-functional product team execution from discovery to delivery
• Prioritize, scope and iterate on our product needs
• Attain a deep understanding of our customer behavior based on qualitative and quantitative insights
• Build empathy for different user types through research and data to drive product experience
• Independently build a roadmap, and drive product requirements
• Leverage user research and stay up to date on UX best practices
• Develop deep understanding of retailer technical systems and operations to inform product strategy and development
• Partner with engineering to influence technical solutioning and architecture to optimize for speed and quality
• Identify, manage, collaborate with stakeholders across the organization
• Co-manage development , monitoring, and communication of program level objective and key results

Knowledge, Skills, and Abilities

• Experience managing platform teams specifically related to onboarding, Contract to collect, User management
• Experience in Authorization, Authentication & Billing a plus
• Ability to communicate complex subjects to different audiences in the applicable context
• Experience in platform technical concepts
• Experience in managing across global teams and managing to global customer expectations
• Understanding of technical concepts around customer profile and profile management

Minimum Education

Bachelor's Degree/equivalent in Product Marketing, Economics, business, finance, marketing or other directly related discipline.

Minimum Experience

Five to eight (5-8) years directly related experience in Product Management, Market analysis, planning, research or equivalent. Knowledge of competitive, market and economic factors affecting product performance and ability to perform fact-based data analysis. Demonstrated computer skills. Strong basic management, human relations, communication, and analytical skills. More advanced degrees may offset experience requirements. Excellent business acumen, organizational awareness, human relations, and communication skills required.

Domicile Information

This position can be domiciled anywhere in the United States. The ability to work remotely within the United States may be available based on business need.

Preferred Qualifications:

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement

Pay: U.S. Pay Range: $10,447 /monthly - $15,670 /monthly

Additional Details: Application Criteria: upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by May 16, 2025

FedEx Dataworks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Dataworks does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, Dataworks is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact DataworksTalentAcquisition@corp.ds.fedex.com.