Financial Aid Counselor

Assist in the overall administration of aid in the Office of Financial Aid. Respond to the needs of students, parents, College faculty/administrators, regarding federal, state, institutional and private aid programs.

• Review student applications for consistency and completeness, and verify accuracy of student and family reported information.
  
• Perform award packaging using knowledge of federal and institutional needs analysis.
  
• Monitor and revise financial aid awards accordingly due to changes in enrollment, EFC, housing or resources.
  
• Review financial aid files by performing verification of data.
  
• Initiate follow up items requiring clarification or any file discrepancies.
  
• Review student records for C-flags and perform appropriate resolution.
  
• Perform accurate and thorough file documentation; maintain accuracy of database.
  
• Provide back-up support for administering and managing the Federal Direct Loan (DL) program. This includes Stafford Loan approval, reviewing/processing PLUS requests, and resolving COD rejects.
  
• Provide information, advice, and counsel financial aid recipients and applicants using knowledge of federal, state and institutional financial aid policies and regulations.
  
• Integrate financial counseling with student housing circumstances, academic goals, extracurricular plans and career objectives.
  
• Evaluate student concerns and requests regarding financial aid eligibility and awards, and take appropriate action concerning professional judgment and other appeals.
  
• Ensure regulatory, policy and procedural compliance for Federal, State, private and SXU aid programs; maintain knowledge by attending and participating in workshops and conferences on and off-campus.
  
• Model, support and facilitate quality customer service. Assist in representing the Office of Financial Aid campus-wide and at special events.
  
  

• Bachelor's degree required
  
• 2 or more years of experience in financial aid administration, or related experience, preferred
  
• Strong interpersonal, organizational, and analytical skills
  
• Ability to prioritize, multi-task, perform well under pressure, and meet deadlines
  
• Excellent written and oral communication skills
  
• Strong computer skills with knowledge of Microsoft Office products; knowledge of financial aid software preferred
  
• Commitment to a liberal arts education
  
  

We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner.

The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision and core values of the University.

Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.