Patient Navigator-Masonic Family Practice

Coordinates access to health-related services by assisting clients with utilizing available resources.

Responsibilities:

Identifies potential clients, completes initial needs assessment, and maintains follow-up to ensure appropriate guidance to health services.| Provides informal counseling, education, and social support to clients. Assists clients with utilizing available resources, including scheduling medical appointments, accompanying clients to appointments, and assisting with completion of medical program applications.| Develops and maintains strong working relationships with external (referral sources and community agencies) and internal contacts (departmental team members).| Maintains accurate client records by documenting all contacts, services provided, and outcomes in order to track all clients and services for future reference.