Product & Visual Designer - Advisor, Digital User Experience (Hybrid)

Team Background

The Emerging Technology team plays a pivotal role in improving healthcare experiences for patients and providers, equipping Northwell team members with tools and technologies to help individuals unleash their fullest potential, and driving the adoption of new capabilities and ways of working across the organization. As a Product & Visual Designer at Northwell, you bring human-centered design methodologies to illuminate needs across a range of healthcare contexts, a strong level of UX/UI craft to conceptualize next-generation products and services, finely honed visual/verbal storytelling skills to create clear and compelling strategic narratives, and the acumen to design and facilitate forums to engage diverse stakeholders to bring desirable future states to life.

Job Description

Provides strategic advice and guidance on human-centered design methodologies and experiences for problem-solving and translates human needs into the next generation of tangible experiences, solutions, and products. Collaborates with leaders, customers, and stakeholders to combine design, subject matter expertise, and business strategy to create compelling and engaging visions and narratives for the future. Drives business growth and excellence as an individual contributor, project leader or working within project teams. Contributes to the development and delivery of groundbreaking experiences, solutions, services, and products.

Job Responsibility

1.Provides strategic advice and guidance to the innovation and transformation function with deep and actionable concepts that uncover and solve the right problems and enable the next generation of experiences using human-centered design methodologies.
2.Collaborates with cross-functional teams to develop and deliver business strategy and bring groundbreaking experiences, services, and products to life. Builds and maintains productive inter/intra-departmental relationships to optimize systemic operations; understand target users' needs, motivations, and behaviors in healthcare.
3.Synthesizes, prioritizes, and translates insights from research, including but not limited to immersive observations, contextual inquiries, quantitative analysis, and ideation workshops.
4.Develops guiding principles and directives for design. Creates journey maps, behavioral archetypes, wireframes, etc.
5.Understands business goals, needs, constraints and market opportunities to inform design and provide recommendations to senior leadership.
6.Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here but considered related are not essential functions.

Job Qualification

*Bachelor's Degree required, or equivalent combination of education and related experience.
*10+ years of relevant experience and 2+ years of leadership / management experience, required.

Preferred requirements

• Design-related master's degree desirable.
• Relevant experience in human-centered design required, with health system experience desired.
• Strong visual design and UI/UX design skills, including competency with Figma.
• Strong experience in the design and facilitation of leadership events/forums.
• Portfolio required. Submit PDF or website with application.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).