Senior Manager, Strategy and Operations, U.S. Government Engagement

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Team Summary

Visa's Government Engagement (GE) organization aims to create broad alignment between Visa's business objectives and public policies that affect the payments industry. Our U.S. Government Engagement (USGE) team is headquartered in Washington, D.C. with colleagues in California and Utah. We engage with a wide range of policy makers and stakeholders to advocate, educate, and provide thought leadership as it relates to Visa's policy interests to expand access and usage of digital payments around the world.

What a Senior Manager of Strategy and Operations does at Visa

Reporting directly to the Senior Director for USGE's Strategy and Operations team, this position will have an active role in USGE's strategic planning, content development, business operations, and reporting in addition to continuously driving process improvements and alignment across the team.

Essential Functions

• Develop thoughtful, and relevant USGE-related content including presentations, talking points, and newsletters. Support the review and editing of USGE briefing materials.

• Produce executive-level reporting on USGE activities and priority issues.

• Play an active role in key operational activities such as the Annual Operating Planning (AOP), internal audits, and compliance reporting.

• Support the planning and execution of large- and small-scale events for internal and external audiences.

• Continuously review and enhance USGE tools, SOPs, templates, and processes to ensure accuracy and maximize productivity for the team.

• Support collaboration between USGE and cross-functional business partners.

• Support the implementation of a multi-year strategic plan and drive collective accountability against related OKRs.

• Support USGE's participation in Visa's intern program and rotational development programs.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualification

- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

- Exceptional professional judgment, ability to handle sensitive information with the utmost discretion.

- Excellent communication skills (written, visual (ppt), verbal, listening) with demonstrated executive-level writing experience.

- Knowledgeable of the political environment, political process, and payments-related policies and regulations.

- Analytical mindset coupled with excellent problem-solving skills and ability to implement well thought out solutions.

- Experience leading and balancing projects with competing deadlines and external stakeholders.

- Keen attention to detail with a proven track record of consistently delivering meticulous, thoughtful work within tight deadlines.

- High emotional intelligence. Ability to quickly build authentic, constructive professional relationships with colleagues and external partners.

- Curious and flexible team player, willing to take on new tasks as priorities shift.

- Highly proficient in Microsoft Word, PowerPoint, and Excel.

- Previous professional experience as a project manager, consultant, or chief of staff in government, politics, public relations, event planning, or at a trade association.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 143,200.00 to 195,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.