Project Specialist (Data Analyst) - Work Management Team - Reporting Group

Overview

Responsibilities

• Provide application support to business users with the Business Application (Work Manager, Field Manager, Asset Manager, Scheduler and the OBIEE Oracle reporting suite) and associated technologies used to support the Company's WMS Infrastructure.
• Work with business users to prepare requirement analysis for implementation of new system's enhancements.
• Develop and maintain system requirements, and works to ensure core user functionality is included in the system design.
• Manages and coordinate system defect resolution within the Business Application throughout the development and production lifecycles.
• Manage vendor relationships, technical interfaces and system functionality between Business Application and associated test utilized by business organizations.
• Manage Business Application configuration and support the configuration management change process.
• Implement recommendations and enhancements to Business Application configuration or performance based on business requirements.
• Lead all forms of functional testing for the Business Application and associated integrations through the system lifecycle.
• Develop SQL queries and analyze data as well as having the ability to reverse engineer SQL Queries.
• Clearly articulate technical issues and concepts to business users, application support and vendors.
• Develop readiness plans for system functionality change and introduction as well as training material.
• Coordinate technical system support to Electric Operations business users as required.
• Function in a leadership capacity in the absence of the Team Lead.
• Provide oversight of contractors performing development and enhancement work on Business Applications.
• Provide training and support for the Business as needed.
• Perform other related tasks and assignments as required.

Qualifications

• High School Diploma/GED and 7 years of relevant work experience is required or
• Associate's Degree and 5 years relevant work experience is required or
• Bachelor's Degree and 3 years work experience is required or
• Master's Degree and 2 years work experience is required

• Master's Degree and 2 years work experience is preferred

• 3-5 years Experience working in support of Business Applications for business organizations. Required
• Works well independently and as part of a team. Required
• Ability to understand project scope and downstream system impacts. Required
• Demonstrates a high energy level, an ability to prioritize work, and be able to handle multiple assignments while meeting deadlines. Required
• Ability to perform supervisory functions in support of or in the absence of the Team Leader. Required
• Experience with SQL is required and having the ability to extract data for analysis is a must. Required
• Must have experience working with users to define, specify, and implement requirements and reports. Required
• Must have experience working on projects. Required
• Experience with providing internal or external stakeholders with application support. Required
• Must be able to train and transfer knowledge to peers and subordinates. Required
• Excellent oral, written and interpersonal skills. Required
• Strong proficiency in using Microsoft Office products (e.g. Word, Excel, PowerPoint, Project). Required
• Tableau experience. Required
• 3-5 years Work experience with electric or gas processes. Preferred
• Work experience with Oracle Analytics Cloud OAC. Preferred
• Work experience with Power Apps, Power Automate & Power BI. Preferred
• Work experience with SharePoint site management. Preferred

• Driver's License Required

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
• Must be able and willing to work overtime and travel within Company service territory if needed during company emergencies.