CENTRALIZED SYSTEMS TECHNICAL MANAGER #00071110

Informational Technology- Research

Are you seeking to make a difference in the lives of students? Are you desirous of enabling research that is changing our world? Would you like to have a strong influence in setting direction for a technology organization whose mission focuses on education, research, and application of knowledge to solve some of the world's great challenges? If so, we would like to talk to you. If you are a potential member of the S&T information technology team and are humble, coachable, approachable, introspective, and passionate about building relationships, then we want to talk to you. Serving at Missouri University of Science and Technology is a calling. We are revitalizing our campus and looking to a bright future. Join us! This position is based in Rolla a small town of nearly 21,000 residents in central Missouri. Located near the Ozark National Scenic Riverways, the Phelps County area is home to beautiful hiking trails, trout fishing, canoeing and an abundance of local wineries and breweries. Natural beauty abounds with plenty of opportunities for peaceful solitude. Located an hour and a half from St. Louis, Springfield and Columbia, there are many alternatives for all the resources of the city while having a peaceful place to call home.

The Technical Manager will lead the IT Research Support Solutions (ITRSS) team responsible for managing the university's High-Performance Computing (HPC) infrastructure and research storage infrastructure at Missouri S&T in Rolla. This position will oversee the planning, deployment, and maintenance of HPC clusters, storage, and networking systems, while ensuring that services meet the evolving needs of the university's research community.

The Technical Manager will provide strategic direction for the HPC environment, collaborate with researchers and campus IT leadership, and guide the HPC system administrators in delivering secure, efficient, and reliable computational resources. This role requires hands-on technical expertise with HPC technologies and strong leadership skills to foster a collaborative, customer-focused team culture.

Basic Function & Responsibilities:

Demonstrate a high level of initiative, independence, and maturity in all aspects of work; use creative and critical thinking techniques to identify and implement new or novel ways to improve services and service delivery and demonstrate effective delegation skills when applicable. Contribute to the successful completion of assignments and projects through providing technical direction, balancing team workload, budgetary planning, etc.

Due to the restricted research projects this position will work with, individuals in this position must be eligible to receive export-controlled information. VISA sponsorships are not available for this position.

Key Responsibilities:

• Leadership & Management
  • Lead, mentor, and manage the HPC system administration team, providing technical guidance, performance evaluations, and professional development opportunities
  • Oversee daily operations of the HPC environment, ensuring reliability, security, and optimal performance of cluster computing, storage, and networking resources
  • Collaborate with faculty, researchers, and IT leadership to align HPC services with institutional research objectives and emerging computational needs
  • Develop and manage budgets, resource allocation, and capacity planning for HPC infrastructure and services
  • Ensure adherence to security best practices, compliance standards, and institutional policies for research data handling
• Technical Oversight & Expertise:
  • Provide technical leadership by staying current with advancements in HPC hardware, software, and scientific computing technologies
  • Participate in high-level system architecture decisions, ensuring scalability, efficiency, and maintainability of HPC infrastructure
  • Guide the team in installing, configuring, and maintaining Linux clusters and related scientific software, ensuring performance optimization and stability
  • Oversee the troubleshooting and resolution of complex hardware, software, and network issues
  • Evaluate and implement new technologies and services to enhance the HPC environment's capabilities
  • Ensure proper monitoring and logging of system performance, availability, and security incidents
• Collaboration & Outreach
  • Serve as the primary liaison to researchers, providing technical consultation on HPC-related needs for sponsored projects
  • Collaborate with IT security teams to ensure the integrity and security of the HPC infrastructure
  • Develop and deliver training sessions and documentation for faculty, staff, and students on HPC and Storage resources and best practices
  • Represent the RSS team in institutional and external collaborations, including conferences and technical forums
  • Collaborate with faculty and other IT groups if necessary to provide support for grant proposals and awards

• This position is primarily based in Rolla, Missouri, with occasional travel to partner campuses across the state.
• Hybrid flexibility is available, but frequent on-campus presence is required.

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience
• 2+ years of experience in high-performance computing
• Expertise in Linux system administration, cluster management tools (e.g., Slurm, PBS, or similar), and parallel file systems (e.g., Lustre, GPFS)
• Familiarity with scientific software stacks and research applications
• Experience with networking, storage, and security best practices in HPC environments
• Strong project management skills, with the ability to manage multiple complex initiatives
• Excellent communication and collaboration skills, with the ability to engage with technical and non-technical stakeholders

• Master's degree in Computer Science, Engineering, or a related field
• 5+ years of experience in high-performance computing
• 2+ years of management or technical leadership experience overseeing HPC or large-scale IT infrastructure teams
• Experience in research computing within a university or scientific institution
• Familiarity with cloud-based HPC solutions and hybrid environments
• Knowledge of automation and orchestration tools (e.g., Ansible, Puppet)
• Experience with grant proposals or sponsored research support

The anticipated hiring range for this position has been established as $58,960-$108,035 annually.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: GGS 11
University Title: MANAGER IT
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Applications will be accepted until this position is filled.

Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

University Information
Missouri S&T is one of the nation's leading research universities with over 100-degree programs in 39 disciplines. It was founded in 1870 as one of the first technological institutions west of the Mississippi River. Located about 100 miles west of St. Louis in the vibrant community of Rolla, Missouri S&T is an accessible, safe, and friendly campus surrounded by Ozarks' scenery. Missouri S&T offers undergraduate degrees in engineering, the sciences, liberal arts, humanities, and business, with M.S. and Ph.D. programs available in many of the science and engineering programs. With over 7,000 students and 300 faculty, Missouri S&T is big enough to accommodate a broad population, yet small enough for individuals to build high visibility and impactful careers.

About Rolla
Rolla, Missouri offers several great advantages that help individuals enjoy a high quality of life. Rolla is an ideal place for families, with its low cost of living, excellent schools, safe neighborhoods, and a range of recreational activities suitable for all ages. The Ozark Scenic Riverways and beautiful landscapes offers abundant opportunities for outdoor enthusiasts of every lifestyle. With its vibrant community, Rolla hosts multiple events, concerts, art exhibitions, and theater performances throughout the year. The university's Leach Theatre showcases nationally renowned performers for campus and community alike. Overall, living in Rolla offers a high quality of life with a supportive community, affordable living, beautiful natural surroundings, and numerous opportunities for personal and professional growth.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 573-341-7734.