New

Loan Servicing Representative

TEKsystems
$50,000.00 - $60,000.00 / yr
401(k)
United States, Maryland, Bethesda
May 08, 2025
Pay: $50-$60K 100% on-site, no opportunity for remote Description Job Summary: The Loan Servicing Representative is responsible for managing and maintaining loan accounts, ensuring accurate and timely processing of loan payments, and providing exceptional customer service to borrowers. This role involves handling inquiries, resolving issues, and performing administrative tasks related to loan servicing. - Process loan payments and ensure accurate posting to borrower accounts. - Respond to borrower inquiries via phone, email, and in-person, providing clear and accurate information. - Assist borrowers with loan modifications, payment plans, and other servicing options. - Monitor delinquent accounts and initiate collection efforts as needed. - Maintain detailed records of loan transactions and borrower interactions. - Collaborate with other departments to resolve complex issues and ensure compliance with bank policies and regulations. - Prepare and distribute loan statements, notices, and other correspondence. - Perform regular audits of loan accounts to ensure accuracy and compliance. - Provide support during internal and external audits. Additional Skills & Qualifications * High school diploma or equivalent; Associate's or Bachelor's degree in finance, business, or related field preferred. * Previous experience in loan servicing, banking, or customer service. * Strong understanding of loan products and servicing procedures. * Excellent communication and interpersonal skills. * Proficiency in Microsoft Office Suite and loan servicing software. * Detail-oriented with strong organizational skills. * Ability to work independently and as part of a team. * Knowledge of regulatory requirements and compliance standards. * MUST: 1+ year/s of Servicing experience on the banking side Pay and Benefits The pay range for this position is $50000.00 - $60000.00/yr. Provided: Medical, Dental, Vision, 401K. Full benefits guide upon request Workplace Type This is a fully onsite position in Bethesda,MD. Application Deadline This position is anticipated to close on May 12, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.