NYC Coffee Machine Technician

At La Colombe Coffee Roasters, we take pride in crafting the best-tasting and most innovative coffee products in the industry. Our mission is to change the world by bringing happiness to people through coffee.

We are looking for a skilled Coffee Technician to join our team and ensure our customers enjoy exceptional coffee every day. In this role, you will be responsible for installing, troubleshooting, and maintaining our brewing equipment in the Chicago area. The ideal candidate is a mechanically inclined, safety-conscious individual with a basic understanding of equipment repair principles and the ability to effectively maintain, repair, and re-program various coffee equipment.

• Serve as the primary, face-to-face representative of La Colombe while engaging with clients
• Act as the liaison between the corporate office, client services, and clients, ensuring seamless communication and support
• Maintain accurate records in SalesLogix and MAS systems related to machine support
• Execute work orders, manage machine agreements, and address service tickets promptly
• Conduct bench testing of new equipment upon delivery, ensuring readiness before installation
• Refurbish used coffee equipment to extend its lifespan and prepare it for reinstallation
• Oversee the removal and replacement of equipment as needed
• Coordinate parts ordering and logistics with the home office to ensure timely and efficient operations
• Maintain a well-stocked van with inventory, ensuring the availability of necessary equipment for installations
• Perform additional duties as assigned

• Experience: At least 1 year of experience in installing, servicing, and maintaining large industrial appliances; experience with coffee machines is a plus
• Technical Skills: Ability to follow service call and installation procedures provided by management, with the flexibility to adapt to emergency situations and changing circumstances
• Computer Skills: Proficient in Microsoft Office suite
• Communication: Strong written and verbal communication skills
• Multitasking: Capable of multitasking and prioritizing tasks in a fast-paced environment
• Time Management: Able to manage time effectively, meet deadlines, and work independently without direct supervision

La Colombe is a leading coffee roaster in pursuit of excellent coffee for all since its inception in 1994. Through ethical trade with growers, advocating for equity, and empowering their communities, La Colombe continues to be a pioneer and raises the standards for outstanding quality coffee. The brand is known for providing beloved signature blends, exceptional single-origin coffees, and the world's first-ever textured canned cold latte. La Colombe operates 32 cafes across Philadelphia, New York, Chicago, Boston, Los Angeles, Austin, and Washington, D.C. La Colombe's celebrated coffees are also available in cafes, hotels, restaurants and retailers worldwide. In 2023, La Colombe was acquired by Chobani, a next-generation food and beverage company on a mission to make nutritious food accessible to all.

For more information on La Colombe, visit www.lacolombe.com.

Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws.