Summer Overnight Camp Office Assistant

Join Our Team and Help Shape Unforgettable Camp Experiences - YMCA Camp MacLean is now hiring a part time Summer Overnight Camp Office Assistant!

As the Summer Overnight Camp Office Assistant, you'll be at the heart of our camp's operations, ensuring a seamless registration process and providing top-notch customer service. This seasonal role involves managing camper registrations, handling financial transactions, assisting with sales, and supporting our marketing efforts. You'll play a crucial role in creating unforgettable camp experiences while carrying out the mission of YMCA Camp MacLean.

• Ensure proper following of all procedures, policies and public relations at all times.
• Act as a team member, working closely with other staff on all interrelated matters.
• In conjunction with the Camp Program Director, co-administrates and assists with the selling of camp sessions.
• First line communication to all Camp MacLean constituents.
• Develop relationships with Camp MacLean customers, be attentive to their needs.
• Answer phones with a strong emphasis on customer service.
• Oversee and manage the camper registration process for overnight, winter and family camp programs
• Assist as needed in writing and distributing user group agreements.
• Administer all financial transactions related to revenue.
• Administer and manage financial accounts for campers and guests.
• Responsible for camp mail distribution and delivery.
• Maintain and manage camper database.
• Work with the year-round business office to make sure all business functions are professional, efficient and accurate.
• Responsible for maintaining accurate files and records.
• All other duties as assigned.

• High School Diploma. At least 2 years of college coursework (preferably business or communication major).
• At least 3 years' experience in office administration, camp operations, sales, and/or experience in general bookkeeping.
• Previous sales/customer service experience required.
• Proficient in Microsoft Word, Excel, Powerpoint, mail and documents, and similar software.
• Experience and strong knowledge of social media is a preferred.
• Ability to work with other seasonal and/or full-time business office staff is required.
• Must be an energetic person committed to the YMCA mission.
• Ability to work occasional weekend or evenings.
• Excellent organizational and communication skills.

• Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor
• Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
• Reporting any suspicious behavior and violation of policy and procedures to your supervisor
• Completing all child abuse prevention training as required