Manager Corporate Audit Operations

Manager Corporate Audit Operations

Position Summary

We are embarking on an exciting transformation to evolve JetBlue's internal audit function into a modern, data-driven, collaborative partner to the business. We are seeking a Corporate Audit Operations Manager to play a key leadership role by leading transformation efforts with our implementation partner and overseeing the execution of the operational audit portfolio and data analytics program. This position reports directly to the Managing Director & Chief Audit Executive. This role will have one direct report.

The Corporate Audit Operations Manager will play a key role in all transformation initiatives, setting and managing timelines, managing crewmembers assigned to initiatives, and working directly with our implementation partner to deliver meaningful process changes that elevate our work and insights. The Manager will track and report progress on our audit commitments and will assist teams in planning, scoping and report writing, where necessary. The Manager will also manage our data analytics program, ensuring we are building the framework to support our vision to leverage technology in all we do. The Manager provides coaching and guidance to crewmembers to help develop future leaders.

Essential Responsibilities

• Manages the day-to-day interactions with our transformation implementation partner to ensure timely delivery of our strategic plan aligned with JetForward.
• Develop tracking and reporting on our audit commitments and achievements for weekly status meetings, monthly operating reviews and updates with the Chief Audit Executive and the Audit Committee.
• Assists other Managers with planning, scoping and report writing, where necessary.
• Help to further develop and evolve our data analytics program to improve depth of insights and efficiencies across our audits.
• Develop and maintain relationships with key stakeholders to facilitate continuous risk assessment conversations, build trust and communicate key activities and insights.
• Assists in developing an integrated annual risk assessment with a focus on data and integration with other risk assessing functions across the enterprise (Enterprise Risk Management (ERM), compliance, safety and security, etc.).
• Assists in developing the annual audit plan, informed by the risk assessment.
• Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement.
• Other duties as assigned.

Minimum Experience and Qualifications

• Bachelor's degree in Accounting, Auditing, Finance or other relevant field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience.
• Relevant certification(s) such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA) or Certified Information Systems Auditor (CISA).
• Five (5) years of progressive risk-based internal audit experience, preferably with a mix of business process consulting, public accounting, and/or large public company internal auditing.
• At least three (3) years supervisory experience.

• Excellent concept of internal control; able to recognize significant control issues as well as the ability to recognize exposures in emerging situations.
• Extensive knowledge of and skill in applying internal audit standards, accounting principles (Generally Accepted Accounting Principles (GAAP)), management principles and preferred business practices.
• Works independently under minimal supervision with extensive latitude for initiative and independent judgment.
• Knowledge of basic information technology controls, terminology, concepts and practices.
• Excellent oral and written communication skills; excellent analytical, organizational, negotiating and presentation skills; and a proactive approach to problem-solving.
• Strong skills with MS Office.

• Ability to effectively develop and maintain working relationships, interface with all levels of Management, external auditors, and all members of the Corporate Audit Department.
• Available for occasional overnight travel (15%).
• In possession of valid travel documents with the ability to travel in and out of the United States.

• Must pass a pre-employment drug test.
• Must be legally eligible to work in the country in which the position is located.
• Authorization to work in the US is required, this position is not eligible for visa sponsorship.

Preferred Experience and Qualifications

• MBA degree or equivalent.
• At least seven (7) years of progressive risk-based internal audit experience, preferably with a mix of business process consulting, public accounting, and / or large public company internal auditing.
• Previous airline experience and/or deep understanding of the airline industry.
• Experience with selection and implementation of a Governance, Risk, and Compliance (GRC) tool.

Crewmember Expectations:

• Ability and willingness to be in office at least three (3) days per week.
• Regular attendance and punctuality.
• Potential need to work flexible hours and be available to respond on short-notice.
• Able to maintain a professional appearance.
• When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraft.
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun.

• Must fulfill safety accountabilities as prescribed by JetBlue's Safety Management System.
• Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards.

• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)).
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls.

• Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities.
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment

Work Environment:

• Traditional office environment

Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:

• The base pay range for this position is between $95,000.00 and $125,000.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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