Patient Accounting Architect

Job Duties & Responsibilities:

Provide experience and expertise with and able to consult on any/all Model workflows applicable to the Rogers Behavioral Health, including but not limited to, Experian, pre-billing claims workflows, claims follow up workflows including denial management, cash posting workflows.

• Able to actively participate and provide recommendations on key RevCycle metric improvements, including DNFB Days, CCR, AR Days.
• Demonstrate a working knowledge of any configuration tools for desired outcomes in the Cerner Patient Accounting space, including pft tools, ProFit Claim Manager, ProFit Business Manager, and RevCycle Maintenance as it relates to design and build.
• Demonstrate familiarity with project timelines and expectations including Agile for design, build and testing. In addition, the Patient Accounting Architect should be familiar with support processes for the Patient Accounting solution.
• Assists in organizational change management, helps end users identify opportunities for improvements, and is accountable for achieving targeted outcomes.

Promote a team atmosphere by treating individuals with respect and honesty and by using direct communication and active listening skills.

• Be open to change and actively support change.
• Be open to others' ideas and points of view.
• Evaluate employees objectively and provide employees with periodic feedback.

Promote department goals as well as the mission of the hospital.

• Communicate goals to fellow staff members.
• Maintain department policies and procedures.
• Include requirements and guidelines from external agencies (i.e., Joint Commission, State of Wisconsin).
• Maintain and/or communicate to appropriate party function backlog at a set time.
• Educate new staff regarding regulations or requirements of those functions that relate to their areas or departments, as directed.
• Demonstrate acceptance and training of student interns in the department, as directed.

Participate in hospital committees, performance improvement team meetings, and team projects, as directed.

• Demonstrate punctuality and preparedness.
• Demonstrate effective communication skills.
• Demonstrate good organizational skills.
• Contribute in a positive, solution-focused manner.

Conduct self in a professional manner.

• Demonstrate organizational skills that promote timely response to all inquiries and to task completion.
• Communicate with all individuals in a positive and professional manner.
• Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution.
• Communicate concerns and provide solutions for same.
• Project a professional image by wearing appropriate, professional attire.
• Ability to influence departments within Rogers and provide technical guidance.

Additional Job Description:

Education/Training Requirements:

• Bachelor's degree in a healthcare related field, information technology, a related field, or 4 years equivalent work experience required. Masters' degree preferred.
• Minimum of 5+ years in Cerner Patient Accounting and related workflows.
• Excellent communication skills, customer focus, proficiency, leadership ability, and professional integrity.
• Self-starter attitude; comfortable with working independently.
• Electronic medical record software experience, with Cerner.
• Strong proficiency in Microsoft Office Products.

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

• Health, dental, and vision insurance coverage for you and your family
• 401(k) retirement plan
• Employee share program
• Life/disability insurance
• Flex spending accounts
• Tuition reimbursement
• Health and wellness program
• Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)