Care Coordinator - Full-time - Whatcom Triage

CARE COORDINATOR - Full Time

Bellingham, WA

What you will be performing

The Care Coordinator is responsible for ensuring an integrated, whole person health approach to address the health and well-being of individuals served. Services delivered by the Care Coordinator includes but is not limited to case management; treatment planning; resource identification and assistance; identification, development, and collaboration with natural supports and providers. Serves as a treatment team member and provides back up to other team members as needed.

• Establishes a treatment plan and goals with client and evaluates progress throughout treatment.
• Works collaboratively and coordinates with outpatient psychiatric/counseling services, emergency services, other treatment team members, etc.
• Coordinates services with community agencies (e.g. Light House Mission, Lake Whatcom Center, Road2Home, various Teams, etc.) and works in context of a treatment team to connect client with needed support for after discharge from Triage, as needed and appropriate.
• Makes appropriate referrals for auxiliary services such as drug and alcohol services when clinically indicated.
• Coordinates care with primary care and collaborating professionals from other systems as well as natural supports as appropriate.
• Conducts follow-up phone calls to check on client progress after discharge.
• Attends multi-system community-based meetings in local area as needed for coordination of care.
• Participates in regularly scheduled supervision and team meetings.
• Complies with all accurate and appropriate charting, coding, and billing procedures as required by the regulatory organizations.
• Documents delivery of services in the medical record. Completes all paperwork to agency standard and within required timelines.
• Meets or exceeds key performance indicator expectations and/or response time expectations established by the agency.
• Remains compliant with required trainings and certifications.
• Behaves in an ethical and professional manner consistent with agency policy, state law, and licensing entities if applicable.
• Understands and practices safekeeping of client protected health information per Compass Health's HIPAA and other agency policies and procedures.
• Demonstrates respect for diversity and a commitment to developing multicultural competency and sensitivity.
• Demonstrates commitment to Compass Health's Strategic Intention, core Values and Core Competencies.

What you will be carrying along

• BA/BS/BSW Degree in a Behavioral Science related field.
• Experience in providing care coordination or case management services preferred.
• Demonstrated knowledge and experience with Evidence-Based Practices, or interest and ability to learn.
• Individuals who do not already hold a license or associate license through the Washington State Department of Health must submit Agency Affiliated Counselor application upon hire and be approved by the DOH.
• Current First Aid & CPR certification, or ability to obtain within 90 days of hire.
• Valid Washington State Driver's License including vehicle and appropriate insurance.
• Bilingual/bicultural encouraged to apply.

What you will be sharing

• Employee will be trained in Non-violent Crisis Intervention.
• Ability to work effectively with individuals with complex needs and multi-system involvement.
• Ability to maintain a positive, solution-focused demeanor when responding to conflicts or problems.
• Demonstrated organizational skills and the ability to multitask within a fast-paced environment.
• Excellent communication skills, written and verbal.
• General computer proficiency, including the ability to utilize electronic medical record systems.
• Ability to pass pre-employment criminal background check, which may or may not include an additional search by DSHS.

What we will be offering

As the region's largest non-profit community behavioral healthcare organization, we have been serving our clients and our communities for over 110 years. Our commitment to care doesn't stop with our clients though, as we take pride in offering our employees the opportunity to work in a culture that promotes learning, growth, and advancement as well as a focus on employee satisfaction and work/life balance.

(benefits pro-rated for part-time employees)

• Medical, dental, and vision insurance at NO COST to full-time employees
• 16 days of vacation the first year
• 12 sick days including an additional wellness day
• 13 paid holidays - 11 traditional holidays, plus 2 you choose
• $300 in professional funds per year
• Up to 5 days paid education leave
• 403(b) retirement plan with up to 2% company match after the first year
• Automatic additional pay raises when you have your 1st and 3rd anniversary with Compass
• Mileage reimbursement
• Weekly supervision
• And much, much more!!!

This totals over 45 paid days off in your first year!

The organization you will be joining

Compass Health is the region's largest private, non-profit organization providing mental health and chemical dependency services in Island, San Juan, Skagit, Snohomish, and Whatcom counties of Western Washington. We provide quality creative services to children, families, and adults in a variety of outpatient, residential, and inpatient settings. We have been serving our clients and our communities for over 110 years, though our commitment to care doesn't stop with our clients as we take pride in offering our employees the opportunity to work in a culture that promotes learning, growth, and advancement. We maintain a focus on employee satisfaction and work/life balance, which includes competitive compensation and benefits programs. Please visit our website for more information: www.compasshealth.org.

Compass Health promotes equal treatment and equal employment opportunity to all applicants and employees regardless of race, creed, color, national origin, sex, religion, age, marital status, sexual minority status, sexual orientation, veteran status, or disability unless based on a bona fide occupational qualification

POSITION SUMMARY

Job Title: Care Coordinator / Clinician I

Program: 400-21350

Hours: Full-time (40 hours/week)

Wage: $26.79-$40.43/hr DOE