Program Specialist-Office of Instruction

Dunwoody College of Technology is seeking a detail-oriented and highly collaborative Program Specialist to support the daily operations and long-term initiatives of the Office of Instruction and the Arts, Humanities, Communications, and Social Sciences (AHCS) programs.

In this role you will work directly with faculty, directors, and the Dean of Instruction to implement academic programming, coordinate events, manage partnerships, and streamline administrative processes. This is a dynamic position that requires high-level organizational, communication, and project management skills. You'll be at the center of many moving parts-connecting people, programs, and purpose across the college.

Academic & Faculty Support:

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  Maintain consistent communication with AHCS faculty, staff, and leadership to ensure smooth academic operations.

  
  
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  Monitor and support faculty outreach regarding student academic performance, attendance, accommodations, and other success indicators.

  
  
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  Assist with curriculum and academic planning, including class schedules, room assignments, and support for new program development.

  
  
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  Train faculty on essential systems such as Canvas, syllabus tools, and learning outcomes updates.

  
  

Operations & Administration:

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  Provide high-level administrative support to the Dean and department directors, including scheduling, travel coordination, expense reports, and presentation development.

  
  
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  Prepare office correspondence, maintain confidential records, and support departmental compliance with accreditation guidelines (HLC, AAC&U, MOHE).

  
  
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  Manage database systems for student records, faculty needs, external partnerships, and office documentation.

  
  
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  Lead initiatives to maintain and organize the art studio space, student workers, memberships, and annual reporting requirements.

  
  

Events & Outreach:

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  Coordinate major events such as expos, lecture series, and conferences for the Office of Instruction.

  
  
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  Support recruitment and marketing efforts for AHCS programs, including internal and external communications.

  
  
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  Facilitate collaboration with external stakeholders and maintain strategic partnership records.

  
  

Reporting & Systems:

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  Generate reports and analyze data to inform department initiatives.

  
  
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  Maintain department SharePoint and digital file systems.

  
  
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  Contribute to budget preparation and fiscal tracking.

  
  

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  Strong interpersonal and communication skills with the ability to connect across departments and stakeholder groups.

  
  
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  High proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access) and willingness to learn systems like SharePoint, Salesforce, Canvas, and internal databases.

  
  
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  Ability to manage confidential information with professionalism and discretion.

  
  
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  Strong organizational skills with attention to detail and the ability to manage multiple priorities.

  
  
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  Flexibility and independence in problem-solving and project execution.

  
  
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  Experience in higher education or a related field is preferred.

  
  

At Dunwoody, we believe education should be relevant, applied, and student-centered. For over 110 years, we've prepared the nation's top technical professionals-and we're just getting started.

If you're ready to be a key part of the behind-the-scenes engine that makes academic innovation possible, this role is for you.

Core Competencies

* Strategic Skills: Has the functional and technical knowledge and skills to do the job at a high level. Makes good decisions. Provides sound advice and problem solution. Provides honest and in-depth analysis on problems and issues. Effectively presents creative ideas of others. Has good judgment about which creative ideas and suggestions will work.

* Operating Skills: Makes decisions in a timely manner. Provides challenging and stretching tasks and assignments. Holds frequent development discussions. Provides individuals information so that they can make accurate decisions; is timely with information. Clearly assigns responsibility for tasks and decisions. Sets clear objectives and measures. Monitors process, progress, and results. Is committed to continuous improvement through empowerment and management by data. Creates a learning environment leading to the most efficient and effective work processes.

* Courage: Has difficult conversations as necessary. Provides current, direct, complete, and "actionable" positive and corrective feedback to others.

* Energy and Drive: Is action oriented and full of energy for challenging tasks/issues. Not fearful of acting with a minimum of planning. Is constantly and consistently one of the top performers. Steadfastly pushes self and others for results.

* Organizational Positioning Skills: Can maneuver through complex situations effectively and quietly. Is sensitive to how people and organizations function. Anticipates where the land mines are and plans his/her approach accordingly.

* Personal/Interpersonal Skills: Relates well to all kinds of people. Builds constructive and effective relationships. Is dedicated to meeting the expectations and requirements of internal and external customers. Supports equal and fair treatment and opportunity for all. Treats direct reports equitably. Creates a climate in which people want to do their best. Communicates a compelling and inspired vision or sense of core purpose. Adheres to Dunwoody's core values. Is widely trusted - Keeps confidences and admits mistakes. Practices attentive and active listening. Is personally committed to and actively works to continuously improve him/herself.