New

SOC Officer

First Coast Security Services
medical insurance, dental insurance, life insurance, vision insurance, sick time
United States, Nebraska, Springfield
Apr 24, 2025
Overview With a culture of recognition and reputation for world-class security, First Coast Security Services is an elite security company that is operating across the United States! Our passion lies in protecting each customer's best interests - whatever, wherever, and whoever that may be. Our Unarmed Security Officers provide world-class services, they represent highly trained professionals who are inspired to serve at their utmost potential. We ensure this by recruiting, training, and retaining officers who share our commitment to excellence. FCS has had the privilege of partnering with customers in the commercial, residential, and government sectors around the country for more than 20 years. The company has grown tremendously by adhering to its core values of excellence, courage, integrity, and professionalism. FCS is a licensed security agency in multiple states across the country. Start your journey with us today! Job Skills / Requirements The Security Operations Center (SOC) Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room Schedule: 1:30pm-10:00pm Monday-Friday Duties: monitor CCTV and alarms, dispatch officers, submit incident reports Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems Proactively monitor all surveillance cameras and CCTV remote viewer programs Monitors and responds to all security/life safety system alarms Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies Serve as the liaison between all departments and the security department Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods) Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff Complete "task work orders" for all reported maintenance needs Inform (without delay) the Shift Supervisor / Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems Control and monitor the two-way communication systems Make emergency notifications as necessary pursuant to site Post Orders Education Requirements (Any) Associates Degree Bachelors Degree Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days