Fishers Center Manager

Lifetime Learning welcomes applications for the Manager of Ball State University Fishers Center. In collaboration with the Director of Ball State Satellite Centers, serve as the center manager for event and class activities located in Fishers, Indiana.

Salary for this opportunity ranging from $55,000 to $60,000 annually.

Ball State University offers an excellent benefits package for eligible positions. Click here to explore options.

Curious about benefits calculations? Please visit the following link to explore: https://www.bsu.edu/about/administrativeoffices/humanresources/jobs

In collaboration with the Director of Ball State Satellite Centers serve as the center manager for event and class activities at the Ball State University Satellite Center located in Fishers, Indiana. Manage all event operations including communication with stakeholders, event scheduling, and facility set up. Support Fishers Center operations including community outreach and program development, marketing, technology support, reporting, and fiscal operations for the center.

Bachelor's degree.

Over one year of experience with program event, project coordination or related planning and/or management experience.

Strong communication and customer service skills, attention to detail, time management, and organization; experience working with Microsoft Office Suite; ability to accommodate a flexible work schedule including some evenings and weekends.

Master's degree.

Additional years of experience with program event planning, project coordination or related planning and/or management experience.

Fishers Center Events Coordinator (Staff)

Ball State University is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, religion, color, sex (including pregnancy), sexual orientation, gender identity or gender expression, disability, genetic information, ethnicity, national origin or ancestry, age, protected veteran status, or any legally protected status.

Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 20,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 270+ undergraduate and graduate programs. Many of our master's, doctoral, certificate, and specialist degrees rank among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.

Direct and guide the execution of all Fishers Center events including events supporting Ball State University programs and external stakeholders.

Collaborate with the Director in identifying and developing programs, workshops, and/or classes that would benefit the needs and goals of both internal and external stakeholders.

Manage and oversee the tasks involved with executing center events and classes including setting up rooms and technology, ordering catering/supplies, providing facility access & instructions, and ensure common areas and restrooms remain presentable; Provide superior customer service and proactively communicate with internal and external stakeholders before and after their event.

Manage the Fishers Center schedule and update all events in the center calendar.

Collaborate on the development and execution of community outreach activities for the center including initiating and fostering relationships with Ball State University staff and Fishers community partners.

Develop marketing and promotional materials for the center; create targeted distribution lists (mail/email), create print and online marketing material.

Manage and help maintain the Ball State Centers website (Fishers, Indy, and Fort Wayne) and social media (LinkedIn, Facebook, X, and Instagram) presence including highlighting events.

Administer and track client satisfaction and develop continuous process improvements.

Provide technical support for the center (TV monitors/Printers/Wi-Fi/Virtual Tools); assist center guests with technology needs and classroom support.

Maintain center's accounts payable and receivable activities; follow all Ball State University fiscal policies and procedures; reconcile PCards, invoice clients, adhere to center budget, order supplies, and prepare fiscal reports.

Assist the Director in fulfilling all of the Center's objectives; Serve as Manager on Duty during events and during Director's absence; be "on-call" to work early mornings, evenings, and weekends to provide coverage for center events and activities.

Assign and review work, orient and train staff, and make recommendations in all areas related to supervision, including but not limited to, compensation, discipline, performance appraisal, and training and career development of personnel.

Perform other related duties as assigned.

In support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experience align with the elements of the position description (or leadership profile). In your cover letter, please select one of our enduring values and describe how you have demonstrated a commitment to that value in your professional endeavors.