Regulatory Process Specialist I

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Primary Qualifications:

• University / Bachelor's Degree with 1-2 years of related administrative or customer service experience

Technical Skills:

• Strong PC skills, including competency in MS Office products
• Basic understanding of business processes and internal systems
• Experience in hospitality/customer service

Core Responsibilities:

• Provide a superior customer experience, acting as the initial point of contact for internal and external customers
• Ensure that customer requests are accurately captured in our request management system
• Support the department workload by delivering against a list of standard predetermined documentation.
• Build and maintain strong customer relationships
• Identify and implement opportunities for efficiencies with current processes
• Deliver support on time, meeting customer expectations
• Use Givaudan systems to complete tasks and manage data
• Participation in projects as assigned

Skills:

• Strong customer service focus
• Critical thinking
• Business process oriented
• Attention to detail
• Management of heavy workloads
• Flexibility and efficiency
• Strong relationship skills

Competencies:

• Demonstrates self-awareness
• Drives results
• Decision quality
• Nimble learning
• Customer focus
• Collaborates

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.

You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.

Every essence of you enriches our world.

Diversity drives innovation and creates closer connections with our employees, customers and partners.

Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.