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Customer Sales Advisor - West

Lactalis USA
$72,000 - $82,000 + Bonus
United States, California, San Francisco
Apr 21, 2025

Description

Job Title: Customer Sales Advisor - West

Location: Remote

Lactalis Heritage Dairy is currently seeking candidates to join our team remotely.

Lactalis Group, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to providing healthy and delicious dairy products that bring people together every day. At Lactalis, our core values of AMBITION, ENGAGEMENT, and SIMPLICITY are at the heart of everything we do.

If you're looking for a unique experience with a company that offers strong brands, professional expertise, and a dynamic work environment that champions entrepreneurial spirit, hands-on responsibility, and real opportunity for career development, we want to hear from you!

Lactalis Heritage Dairy: inviting you to share with us your STORY, your PASSION, and your EXPERTISE.

From your PASSION to ours

As a Customer Sales Advisor, the role will carry out responsibilities such as but not limited to supporting the sales efforts with assigned customers to drive growth, deliver revenue, and enhance profitability. The role includes leveraging customer-specific programs and providing category management expertise to optimize product assortments and maximize sales opportunities. Additionally, the Customer Sales Advisor will collaborate with cross-functional teams to implement effective sales strategies, and to align duties with the company's goals and values.

From your EXPERTISE to ours

Key responsibilities for this position include:

  • Partner with CCM to update and manage internal trade planning systems (Vistex and Customer Planners)
  • Submit contracts to the customers as needed
  • Manage customer facing relationship with Certco/Woodman's
  • Lead In-Store (Broker and TSM's) efforts for Hy-Vee, Fareway and Certco. This includes creating monthly priorities, sell sheets, day-to-day emails and data
  • Conduct Quarterly business reviews
  • Utilize B/W Shipment Data for various tasks
  • Support CCM on all KPI executions
  • Analyze syndicated data, household panel data, and customer-specific insights (Circana/Nielsen/Numerator) to identify trends and opportunities.
  • Develop customer programs in collaboration with Category Leadership and distributors to drive incremental sales, increase distribution, and expand share of shelf with retailers.
  • Develop and execute in-store marketing programs, point-of-sale materials and merchandising initiatives that enhance shopper experience and conversion.
  • Coordinate all in-store execution efforts and recommend adjustments to ensure activation plans are delivered on time, on budget, in full, and in the most effective way.
  • Manage third-party vendors (POS material suppliers, etc) to ensure the timely and on-budget execution of sales strategies.
  • Perform regular trade visits to identify opportunities and provide solutions to drive the incremental sales.
  • Track and measure the effectiveness of trade marketing initiatives, providing recommendations for continuous improvement.
  • Generates input for sales forecast meetings.
  • Performs other related duties as assigned.

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

Education

  • Bachelor's degree is required.
  • A major in Business Administration, Marketing, and or Finance is preferred.

Experience

  • 4+ years in account management, distributor management, and/or retail sales management for a CPG company experience is required.

Work Conditions

  • Travel is required occasionally.
  • Extended hours may be necessary depending on the project needs
  • To fulfill these responsibilities, tools such as a computer, phone or, and / or allowance(s) will be provided.
  • To fulfill these responsibilities, a cell phone is required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties and responsibilities.

Lactalis Heritage Dairy is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.

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