Director, Application Development

Our Incora Story is really taking off - we'd love you to join us for the journey.

We are currently seeking an exceptional customer service professional to join us as a Director-Application Development.

As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.

The Director- Application Development is responsible for overseeing the application development function within the organization. This leadership role involves driving the design, development, and deployment of high-quality software applications that support the organization's strategic objectives. This individual will manage a team of developers, business analysts and others to collaborate with cross-functional departments, and implement best practices to ensure application stability, scalability, and innovation.

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

Experience

• Courage Take ownership for issues and problems.
• Collaboration Share knowledge and experience with others
• Commitment - Focus on ensuring internal and external customer expectations are met in a timely way.

What Incora can offer you:
An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.

• We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.

• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
• Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service. In addition, they will receive a separate amount of Sick Time.
• Full-Time Exempt employees are part of Incora's FlexTime policy, as well as 80 hours of Exempt Sick time.
• Family friendly policies such as 2 weeks paid parental leave.
• We believe every little helps by offering a generous discount portal only available to Incora employees vis Perkspot.
• Employer paid Group Life Insurance at 1x salary, STD, and LTD.
• Incora offers three (four for California) different health plans with competitive premiums for all full-time permanent employees.
• Incora offers a 401K plan with company match.
• Very importantly we want to be with you to help your career take off and become part of the Incora Story

Accountability and Scope:

• Provides the vision and leadership for developing, implementing, and integrating tcmIS and HazCom platforms for the chemicals division.
• This role is responsible for planning, directing, and coordinating product development and solution delivery activities.
• Ensures deliverables are achieved and in line with the business goals.
• Analyzes the needs of different service lines and industries within Incora chemical division and uses technical knowledge to help determine a solution to meet the business objectives, which could include modifying existing solutions or net new development activities as needed.
• Ensures overall alignment of department activities to the business needs and advises the business on technology regarding overall goals.
• Direct and ensure the implementation of operational policies through other managers, interact internally and externally with executive management involving negotiation of difficult matters to influence policy.

Essential Job Duties and Responsibilities:

• Manage the design, development, and operations of the team with a focus on operations excellence and availability.
• Drive continuous improvement through the ability to see & understand the future state of our products and development processes.
• Own and drive strategies that optimize performance.
• Identify, influence, and support key decision points that for the ultimate customer experience.
• Stay up to date with emerging technologies and best practices in Application Development to continuously improve our management and operations workflows.
• Ensures deliverables are achieved and in line with the business goals.
• Oversee the development process, including coordinating with other departments, establishing timelines, and ensuring that projects are completed on time and within budget.
• Provide direct management, mentoring, and support to the software developers and supporting product team members to ensure their continued technical, professional and career growth.
• Communicating with stakeholders by working with other departments, clients, and upper management to ensure that software development efforts align with the overall business strategy.
• Govern team deliverables and performance, setting goals, and objectives and defining key performance indicators and reporting.
• Define and communicate the development vision, strategy, and roadmap in alignment with the company's overall objectives.

• Deliver consistently high-quality customer experiences (CX) to consumers of our product platforms.

• Manage complex, high-profile customer issues and major incidents, ensuring root-cause analysis is conducted and corrective action plans are implemented.

• Communicate product updates, progress, and key milestones to stakeholders at all levels.

• Support and participate in strategic planning activities for the Product Management and Information Technology departments.

• Perform additional duties as directed

• Collaborate with the VP of Product Development and team on managing relationships with vendors and service providers.

Education:

• Bachelor's degree in computer science, Information Technology, or a related field (master's degree preferred). A combination of relevant education and job experience to meet competencies of job function.

Qualifications and Experience:

• Ten years in software development, with five-plus years in a management/leadership role
• Proven experience leading positive change, empowering people, cultivating product/technology visions and innovation solutions, and fostering effective architecture/technology and operational practices and culture.
• Prior experience in leading architecture activities like designing, roadmap, and proofs-of-concept.
• Extensive experience in web-based technologies like Java, Spring, JavaScript, TypeScript, HTML, REST API and complementary business layer and front-end technologies like AngularJS, ReactJs, NodeJS, etc.,
• Strong experience with architecture styles like Microservices, Web-Queue-Worker, Event-driven
• Experience with Java frameworks and libraries such as Struts Framework, Spring Framework or Apache Camel.
• Experienced with Oracle Database, Apache Tomcat, DevOps practices and tools such as Jenkins, GitLab CI/CD, Docker, Kubernetes, Terraform, OpenShift, etc.
• Knowledge of version control systems like Git.
• Ability to manage multiple projects, prioritize and meet deadlines in a fast-paced environment.
• You are a collaborative thought leader. You draw in diverse perspectives, both technical and non-technical, and you can convey technical things in a language your business partners can understand.
• Experience with Agile practices such as Scrum, Safe, and Feature-Driven Development

• Ability to succeed through collaboration and navigate through other internal and external organizations and individuals.
• Ability to learn quickly and adjust to changing priorities while maintaining a positive, can-do attitude.

• Successful project management skills, including the utilization of project management methodologies.

Competencies and Behaviors:

• Ability to work independently or lead a team of professionals from critical-thinking workshops to the completion of mission-critical projects.

• Ability to effectively lead, train, supervise, and motivate others to successfully complete goals.

• Competency in writing clear and accurate requirements, procedures, and work instructions.

• Excellent customer service skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers, with excellent written and verbal communication skills.

• Strong follow-through and perseverance to handle multiple tasks simultaneously.

• Ability to lead multiple projects, oversee direct staff, and influence others to ensure that established policies and procedures are followed correctly.

• Experience working with stakeholders to communicate issues while balancing business expectations.

• Business acumen.

• Building business partnerships.

• Continuous improvement.