Senior IT Beacon Epic Analyst

Serves as a subject-matter expert with deep knowledge of the core Beacon Epic application, related non-Epic products/applications and the supported operational processes. Typically focuses across multiple areas of a broad process within the supported application, most often encompassing significant integrations with related Epic and non-Epic systems. Applies a consultative approach in working across internal teams and external partners to understand and define difficult problems. Within standard protocols, independently manages the design, build/configuration, testing and ongoing support of assigned areas of the Epic application encompassing advanced configurations and/or complex implementations.

The Senior IT Epic Analyst will be responsible for:

• Serving as a subject-matter expert in Epic and related systems across clinical and revenue cycle processes

• Leading design, configuration, testing, and support of complex Epic solutions and integrations

• Collaborating with operations to analyze workflows, identify root causes, and implement data-driven solutions

• Managing cross-functional projects involving Epic and third-party system integrations

• Triaging and resolving advanced support tickets, especially those spanning multiple applications

• Performing advanced system builds, configurations, and documentation for large-scale user impact

• Coordinating with IT and vendors to implement and maintain Epic-integrated solutions

• Managing upgrades, reviewing release notes, and prioritizing new features for implementation

• Communicating effectively with stakeholders and facilitating project and team meetings

• Supporting training development and providing specialized instruction to user groups

• Mentoring junior analysts and guiding team best practices and technical decision-making

• Participating in professional development, conferences, and Epic certification opportunities

To qualify, you must have:

• Bachelor's Degree is required or An Associate's Degree with an additional 2 years of related experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a Bachelor's Degree.is required
• 3 years of experience directly involved in Beacon Epic application support and/or implememtation performing builds in the targeted application(s). Demonstrated experience performing moderately complex builds is required
• 5 years of experience directly involved in Beacon Epic application support performing builds in the targeted application(s). Demonstrated experience performing moderately complex builds is preferred
• Beyond the requisite Epic experience, direct system/application support experience involving operational analysis will be credited.
• Experience working directly in the specific domain (Beacon) being supported: hospital revenue cycle, patient scheduling, finance/billing, etc. demonstrating an understanding of the unique challenges of the groups supported.
• This role is Hybrid

Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

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