Description
About Bally's: Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain. A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you. Job Summary: The Security - Director is responsible for the overall security functions of the property, including casino, guest and employee safety and security. This position's starting salary is $90,000. Essential Functions:
- Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
- Responsible for directing the overall operations and staff of the Security department.
- Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.
- Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives, Gaming regulations and guest satisfaction.
- Enthusiastically supports, actively promotes, and demonstrates superior guest service in accordance with department and company standards and programs.
- Ensure guest service standards are followed by all team members and addresses issues as they arise.
- Responsible for the overall achievement of department guest service goals.
- Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance with departmental budget initiatives. Reports budget concerns / deviations to the Executive Leadership / GM.
- Develop, evaluate, enforce, review, and approve changes or revisions to operating practices, procedures and standards based on business practices and internal controls.
- Conduct, supervise and prepare reports relating to investigations of any losses or violations of law, regulations, policies, or procedures.
- Submits all appropriate reports when incidents, infractions, and violations occur.
- Serve as liaison with gaming regulators, public law enforcement, fire, and other agencies by maintaining a positive and constructive relationship.
- Protect and preserve the assets of the company and provide for the safety of team members, including keeping areas free of safety hazards, debris, and litter.
- Examines and analyzes the physical property, processes and procedures and develops, institutes, oversees, and enforces emergency policies.
- Ensure transfer of table games fills and credits, including providing escorts when needed
- Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Leadership / GM.
- Maintains strict confidentiality in all departmental and company matters.
- All other duties as assigned
Qualifications:
- Military, Law Enforcement, or previous casino security experience preferred.
- Prior security, safety, or loss prevention experience preferred.
- Strong, Organizational, planning, and supervisory skills are required
- Must have excellent interpersonal, communication, and problem-solving skills.
- Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
- Must be 21 years of age or older.
- Should possess excellent guest service skills/conflict resolution skills.
- Be able to perform independently under limited supervision.
- Ability to understand and follow verbal directives and written directions.
- Previous computer knowledge is preferred.
- Respond to visual and aural cues.
- Able to work flexible shifts.
Physical Requirements:
- Operate in mentally and physically stressful situations
- Read, write, speak, and understand English.
- Physically mobile, standing required for long periods of time
- Frequently required to walk, run, kneel, stretch, push, twist, bend, and lift
- Frequently required to lift up to a maximum of 30 pounds
- Requires manual dexterity to operate a keyboard
- Requires visual acuity to operate office equipment
- Excellent written and verbal communication skills.
Environmental Working Conditions: The work environment contains bright lights, loud noise, and stressful situations. What's in it for you:
- Competitive Salary with annual performance bonus
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position. ***Pass a company background investigation*** ***Must be 21 years of age***
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