Software Engineer (EMU team)-1

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Software Engineer - Heroku EMU team
The Heroku Eventing, Metering, and Usage team oversees usage and licensing information on the Heroku platform, manages billing processes, and assists billing support in resolving customer concerns. Our systems primarily employ Elixir and Ruby. We're in the process of modernizing our internal legacy systems, emphasizing empathy, teamwork, engineering excellence, and effective communication. We're looking for someone who is intrigued by complex distributed systems, their inner workings, optimization possibilities, and methods to ensure their functionality.

As member of the Heroku Eventing, Metering, and Usage team, you will collaborate closely with Heroku billing support to resolve customer issues, requiring effective communication skills and a proactive attitude.

This role offers global flexibility-you can work from a Salesforce office or remotely. It is a multi-functional role that requires building alignment and communication with several engineering and business operational organisations. You will be require to be operationally excellent while delivering innovative features on a complex distributed systems.

Required Skills

• A related technical degree required.
• 2+ years in a full-time, professional software engineering role
• Experience working within billing or financial systems
• 2+ years experience in developing production software in Ruby
• Experience in maintaining and enhancing RESTful APIs
• Excellent written and verbal communication skills
• Enthusiasm for teaching and learning

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