Sr. Accounting Process Automation Analyst

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Process Automation analyst will deliver automation process excellence across the CAO organization. This role analyzes business requirements, develops scenarios by working with business teams, and provides the automation process to deliver best-of-breed solutions. The analyst also drives the requirements and provides technical support for technology, such as ALTERYX workflows, UI Path requirements, and dashboards using Tableau and ERP reporting tools.

As part of the finance process automation team, you will drive automation across business processes, including Quote-to-Cash, record-to-report, procure-to-pay, and hire-to-retire. The ability to think critically, plan, and execute effectively while collaborating across teams and locations will be a key to success in this role.

This position is an individual contributor role reporting to the Senior Director, Accounting Operations.

Responsibility

• Coordinate and facilitate business discussion, Business acceptance, and other initiative-related activities with business teams
• Continue process improvements, leveraging market best practices, standardization, and automation
• Interface with cross-functional teams within the CAO organization to evaluate and support the "art of possible." automation to drive process simplification and improvements
• Partner across the accounting operations teams to drive automation delivery and ensure alignment on priorities
• Engage with business partners within finance and other areas of the organization and collaborate to achieve shared goals and objectives
• Complete special projects that will be presented to executive leadership
• Build financial models, run scenario analysis, and provide data analytics to identify areas of opportunity within the accounting operations
• Work with different technologies and drive the best practices to adopt the right technology for process automation
• Prepare analytical reports by collecting, analyzing, and summarizing information and trends leveraging technologies such as Alteryx, Tableau, and reporting tools
• Research, review, and analyze the effectiveness and efficiency of existing requirement-gathering processes and develop strategies for enhancing or further leveraging these processes
• Quantify potential efficiency opportunities and track them accordingly
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to develop briefings and documents
• Translate conceptual user requirements into business requirements and documents in a clear manner that is comprehensible to stakeholders and potential customers/users
• Create business process models, specifications, diagrams, and charts to guide developers and/or the project team whenever necessary by partnering with DTS and Engineering teams
• Manages and tracks the status of requirements throughout the project lifecycle; enforces and redefines as necessary
• Help support our processes and systems, including ongoing enhancements RTB requests
• Partner with process leads, DTS, to manage the delivery of initiatives and timelines and report the business issues and risks

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor's Degree in Finance/Accounting or related field
• 5+ years of progressive experience in finance, accounting process automation
• Experience in functional/business process and data analysis focused on the Finance domain
• Experience in business transformational projects/programs globally

Preferred

• Experience in a Hi-Tech / SaaS-based company
• Knowledge of automation technology, including Alteryx development, UiPath, and Microsoft maker
• Excellent communication skills

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $101,500.00 - $156,750.00 base salary

Illinois and Colorado: $97,000.00 - $133,300.00 base salary

Washington, New Jersey and New York (including NYC metro area): $97,000.00 - $139,525.00 base salary

Washington DC: $101,500.00 - $139,525.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster

#LI-Hybrid