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Care Manager

Spectraforce Technologies
United States, Florida, Jacksonville
13141 City Station Drive (Show on map)
Apr 16, 2025
Title: Care Manager

Location: Remote- FL; Member Facing - Pinellas & Pasco County (Region 5)


Duration: 3 Months (Possible extension/Conversion FTE)

Mon-Fri 8am-5pm

Description:

  • Day to day operations as a BH Case Manager
  • Reports directly to Supervisor and Manager, attends regional team meetings on a weekly and/or monthly basis.
  • The BH CM will manage the needs of their assigned caseload, attend any staffings, assist in coordination of care, work collaboratively with any providers/stakeholders involved with the member and their family and be able to document succinctly in our case management platform all interactions and correspondence.
  • You will work with other team members that serve as subject matter experts regarding complex BH cases. You will gain the knowledge to be able to know how to navigate the regional system of care and work with the Community Base Care Agency in your region.
  • You will be supported by a regional Team of SMEs in many areas as well as Leadership support. We have an active teams chat the keeps the team connected daily.
  • Participation in weekly to biweekly team meetings.
  • Supervision /Training / Resources provided by the Supervisor and Manager



Candidate Requirements
Education/Certification Required: Social Work, Psychology, Mental Health, Counselor Education Preferred: Social Work, Psychology, Mental Health, Counselor Education
Licensure Required: LCSW or LMHC Preferred: LCSW or LMHC


  • Years of experience required
  • Disqualifiers
  • Best vs. average
  • Performance indicators


Must haves: Excellent communication skills, organization skills, and critical thinking skills.

Nice to haves: Bilingual, previous work with DOH, CMS, MMA, DCF, or CBC

Disqualifiers: < 2 years pediatrics

Performance indicators: able to multitask, manage high needs members, manage children and family members with mental health illness; provide excellent customer service; partner and work collaboratively with all providers/stakeholders. Manage challenging cases with multiple barriers.

Best vs. average: Consistently meets metrics and expectations and sometimes exceeds versus mostly meeting expectations.


  • Top 3 must-have hard skills
  • Level of experience with each
  • Stack-ranked by importance
  • Candidate Review & Selection


1 Communication, organization, and skilled with technology
2 2 years or greater of pediatric experience
3 Nice to haves would put the candidate at the top of the list.

Position is offered by a no fee agency.
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