Systems Administrator (Multiple levels)

Joining the BlueHalo team Joining the BlueHalo team means immersing yourself in a dynamic environment, working alongside the brightest minds in technology through some of the toughest challenges facing our nation today. We are spearheading the future of global defense, with every BlueHalo employee playing a key role in our success. That's why our investment in you goes beyond competitive pay and a rewarding benefits package. We're committed to providing our people with the best opportunities to develop their skills, share their knowledge, and push their innovative ideas to the cutting-edge. Enjoying this journey with a supportive team that feels like family throughout BlueHalo Nation is an unparalleled opportunity. From Space to C-UAS & Autonomous Systems to Electronic Warfare & Cyber, and Artificial Intelligence, at our company there is no limit to where you can take your career. Our mission is clear: to lead through innovation. Join the transformation and innovate with us.

OVERVIEW:

BlueHalo is seeking System Administrators (SA) who will provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems and manage IT system infrastructure and any processes related to these systems.

You'd like to do this:

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems (U) Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization and perform system capacity analysis and planning.
• Provide in-depth experience in trouble-shooting IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
• Support the design of systems, mission architecture and associated hardware.
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA) (U) Analyze and resolve complex problems associated with server hardware, applications and software integration.

You're required to have this:

• SA Level 2: Minimum of 10 years' experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• SA Level 3: Minimum of 15 years' experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelor's degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience may be substituted for a bachelor's degree.
• Active Top Secret/SCI with Polygraph security clearance

SALARY RANGE: $146,000 to $173,000

The BlueHalo pay ranges for these job levels are a general guideline only and not a guarantee of compensation or salary. Determination of official compensation or salary relies on several factors including, but not limited to, level of position, job responsibilities, geographic location, scope of relevant work experience, educational background, certifications, contract-specific affordability, organizational requirements, alignment with local internal equity as well as alignment with market data.

Our compensation package also includes components designed to support employees' total well-being, which should be considered when evaluating our competitive benefits package. These benefits include health insurance, life insurance, disability, company holiday and paid time off, parental leave, 401(k) company match and contributions, professional development/training reimbursements, and other work/life programs.

About BlueHalo Intelligence Systems

BlueHalo's Intel division provides specialized operational support, services, and technology to plan, design, develop and execute critical missions in the national security community. BlueHalo generates actionable insights from analytics through a suite of operationalized AI/ML tools for data collection/ingestion and subsequent text, geospatial, time series and image/video analytics to support open-source intelligence. BlueHalo is a national source for classified Cyber/SIGINT missions and a leading provider of blockchain/crypto analytics and platform cyber resiliency, specializing in offensive and defensive cyber and SIGINT warfare technologies.

The BlueHalo Effect

It speaks to who we are as a company, a global protective ring that shields everything we most want to safeguard, an unbroken line that ensures our customers retain the advantage in any battlespace, from high above the Earth to deep in cyberspace. It's who we are, a halo, a protector, the light of inspired engineering keeping our Nation safe.

Our vision is a world where national security is certain because technical superiority is assured.

Join us and become a vital element of The BlueHalo Effect!