Service Engineer jdd
 Argus Technical Services | |
Open
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 United States, Wisconsin, Brookfield | |
 Apr 22, 2025 | |
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Purpose and key accountability of the position * Installation and commissioning of new equipment and solutions delivered to customers * Installation supervision of our technology * Providing operator and maintenance training to customers * Delivery maintenance and repair services one equipment and provide upgrades and troubleshooting * Provide and develop expertise in our equipment and solutions * Independent execution of tasks and duties within service, defined by superior * Follow all work safety instructions, laws, and regulations, and promote safety culture by example * Provide high-quality customer and technical support * Follow given timelines, instructions, and budgets, while prioritizing your work tasks * Identify improvement opportunities and development ideas and record them in company's initiative system * Identify repair and maintenance needs at customer sites, and provide sales leads to spare part and service teams * Work closely with customer organizations, subcontractors, and internal departments * Maintain and develop own know-how, expertise, and working processes to improve quality of work * Documentation and reporting of findings from customer calls and visits * Creating service quotations to customers * Communication with customers related to assignments, the progress of work, travel, arrangements, preparations, etc., and participation in worksite meetings * Inspection of goods delivered to the sit prior to installations, communication to customer/internal project manager about possible deficiencies Position Requirements * Bachelor's degree or similar technical education * 5 years of working experience in similar roles * Experience in working in multicultural environment * Knowledge of precast industry is a major advantage, basics of concrete technology * Willingness to travel as needed * Solid technical knowledge * Software tools: MS Office, TwinCat, L7. Aton,Vineyard, Orchidea, etc. * Fluent English skills, fluency in multiple languages is a plus #Talroo | |