New

A/R Collections Specialist

Vaco
$52,000.00 - $57,000.00 / yr
United States, Ohio, Columbus
Apr 15, 2025
Accounts Receivable & Collections Specialist Location: Westerville, OH \| Full-Time \| Onsite Salary: $50,000 - $57,000/Year A growing organization is seeking a full-time Accounts Receivable/Collections Specialist to join its collaborative and fast-paced shared services team. This role plays a critical part in managing the customer lifecycle-from setup to payment collection-and requires a high level of professionalism, attention to detail, and strong customer service skills. Key Responsibilities: Manage the customer setup process, including billing, credit evaluation, and contact information updates. Create and distribute accurate and timely invoices. Record daily bank deposits and update client accounts based on received payments. Partner with internal teams and customers to resolve payment discrepancies and ensure accounts remain in good standing. Handle inbound and outbound communication regarding past due accounts with professionalism-even when navigating difficult conversations. Maintain accurate records in QuickBooks (prior experience preferred, but not required). Qualifications: 2-3 years of experience in billing and collections preferred; however, recent graduates or entry-level candidates with a strong work ethic and eagerness to learn are encouraged to apply. Excellent communication and interpersonal skills, with the ability to handle objections and build rapport with clients. Highly organized, self-motivated, and proactive in driving results. Strong customer service mindset-this company places great value on relationships, referrals, and reviews. Experience with QuickBooks is a plus; adaptability to new systems is essential. This is an exciting opportunity for someone looking to grow in a supportive environment that values initiative, resilience, and teamwork. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.