AR/Store Clerk

Are you ready to make a real difference in the world? At the Salvation Army, we are on a mission to provide hope, relief, and support to those in need, and we are looking for passionate, dedicated individuals to join our team. As a part of our compassionate community, you will have the opportunity to transform lives and inspire positive change every single day. Whether you're driven by a desire to help the homeless, feed the needy, support disaster relief efforts, or work for our Central Territory Headquarters in finance, the arts or fundraising the Salvation Army offers a diverse range of opportunities where your skills and commitment can shine. Where every job is more than just a role-it's a calling to make a tangible impact in our communities. If you are looking for a fulfilling career that aligns with your values and desire to make the world a better place, explore the opportunities at the Salvation Army. Together, we can create a brighter future for those who need it most!

Compensation Range: $21.90/hour to $25.77/hour, based on experience.

Central Territory Headquarters LI

Job Objective:

Compiles data and prepares invoices and bills by performing the following duties.

Essential Functions:

This job description is not all inclusive. It is intended to identify the essential functions of the position. Other functions, responsibilities and tasks may be assigned.

Invoicing/Credit Memos:

• Prepares and distribute sales invoices
• Prepares credit memos or debit memo on sales transaction
• Prepares invoices for distribution
• Invoices web site orders
• Maintains Customer Account Cards in Great Plains software
• Processes merchandise returns

Receipting:

• Records customer payments to their account
• Posts transactions to accounting records on computer files
• Prepares standard deposits for Accounts Receivable.
• Process and maintain soldier uniform assistance orders
• Email statements to all DHQ and Trades.
• Mail out statements to all other customers.

Customer Service:

• Enters merchandise for exchanges.
• Responds to customer queries, follows up on customer complaints/issues on a timely basis.

Reports:

• Prepares daily sales, backorders and open order reports
• Prepares monthly reconciliation of Trade and Finance Accounts Receivable
• Assists with analysis and justification of GL accounts

Store/Uniform Area:

• Assist customers with purchase of merchandise requests by answering customer inquiries concerning location, price and use of merchandise.
• Conduct periodic inventory of uniform items, as assigned.
• Maintain appropriate orderly appearance of uniform and store areas.
• Determine the best location for store merchandise and displays.
• Fills out orders for walk in customers.
• Assist customers with the purchase of uniforms and uniforms accessories. Answer questions about fabric, design, quality and price of garments for walk in customers, phone and email request. Select standard size garments and maintain made to measure and custom uniform orders with the uniform vendor.
• Responsible for stocking shelves, counters or tables with merchandise as well as assisting in setting up merchandise displays. Also responsible for labeling and pricing merchandise and checking bar codes for accuracy.
• Purchase greeting and boxed cards for store stock including special holidays and ensures these are displayed in store on a timely basis.
• Open and closing of daily cash drawers and credit card machines.
• Processes order entry when needed.
• Assists phone customers with e-commerce transactions/instruction when needed.
• Organize and maintains relevant file system - general.
• Provides assistance to THQ personnel with shipping needs/questions.
• Works directly with vendors and resolve differences in records.

Back Up:

• Print identifying bar codes and/or prices and affix to merchandise before putting the items in the store.
• Process merchandise returns for items returned to the store.

Assist:

• Conduct inventory cycle counting.
• Coordinates product introduction with Sales and Marketing Manager
• Selects new products for purchase and sales
• Follow up on customer complaints/issues on a timely basis.
• Confers with vendors to obtain data on price, availability and delivery
• Communicate with vendors on joint issues.
• Records and assigns purchase orders to drop shipments.
• Maintain order forms.
• Print and fill customer picking tickets.

Customer & Purchasing:

• Approve quality of uniforms and accessory items in uniform room regarding construction, condition and accuracy of identification.
• Responsible for ordering greeting cards and special custom orders
• Keeps order forms (including uniforms) updated.
• Oversees maintenance of various subscriber lists (Daily Walks, Words of Life, etc.) and maintains current mailing labels for all of these products.

Offsite:

• Assists in packing merchandise for off-site Trade Booths
• Set up, tear down and conduct Point of Sale transactions at off-site Trade Booths.
• Inventory:
• Assists with year-end physical inventory

Other:

• Backups Inventory Specialist
• Organizes and maintains relevant file system - customers and general transactions.
• Verifies kettle vendor invoices matching with orders numbers' and receiving documents - backup

Minimum Qualifications:

Education & Certification:

• High School Diploma or equivalent

Experience:

• Three years of related experience in order entry invoicing and accounts payable invoice processing

Knowledge, Skills and Abilities:

• Knowledge of Microsoft Word, Word Perfect, and spreadsheet software
• Knowledge of computerized retail accounting systems
• Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence
• Ability to speak effectively before vendor's customers and employees
• Ability to operate office equipment including computers, scanners, cash registers, calculators, fax machines and copiers
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages
• Ability to apply concepts of basic algebra and geometry

Supervisory Responsibility:

None

Travel:

Local travel in the Chicago metropolitan area approximately once per month.

Physical Requirements:

Physical requirements include:

Good speaking, hearing and vision ability, excellent manual dexterity, ability to lift and carry up to 25 pounds occasionally

Working Conditions:

Work is performed in a typical office environment.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.