Transportation Systems Management & Operations Specialist Supervisor (HOT IV)

** STATEWIDE PROMOTIONAL ONLY **

(This position is open to current permanent, contractual, and temporary State of Maryland employees.)

The Maryland Transportation Authority (MDTA) owns, operates, and maintains eight major toll facilities comprised of four bridges, two tunnels, and two turnpikes across the State of Maryland. For over 50 years, the MDTA has provided Maryland's citizens and visitors with safe, secure, and convenient transportation facilities. We are committed to quality and excellence in customer service, and we rely on our organization's values, traditions, and - most importantly - our employees to achieve these goals.

Nature of Work: The Transportation Systems Management and Operations Supervisor (TSMOS) is a supervisory position overseeing technical operations within a highway traffic management center. This role involves managing traffic systems control, incident and congestion management, electronic security systems, and communication. Employees in this position oversee and coordinate activities at the Authority Operations Center (AOC) during their assigned shift. They manage incidents by assessing severity, determining equipment, and response plans, and directing non-law enforcement personnel. Responsibilities include operating and modifying MDTA's computerized traffic management systems, including systems for traffic flow, monitoring, traveler information, and incident management and Coordinated Highway Action Response Team (CHART). To support CHART the employee also manages a range of field devices, including closed-circuit television (CCTV), interactive voice response (IVR) systems, radio rebroadcast systems (RRBS) and lane control signals (LUS), traffic monitoring systems designed to provide real-time traffic conditions. They interact with MDTA divisions, law enforcement, Department of Transportation (DOT) agencies, and the public to provide timely, accurate traffic and weather information. The duties and responsibilities for this position include, but are not limited to, the following:

Employees in this classification receive immediate supervision from the TSMO Manager or other designated official. The current vacancies are located in Annapolis, MD and Baltimore, MD. The established list from this recruitment may be used to fill future vacancies at other MDTA facilities.

The work requires the operation of electronic traffic flow detection and communications systems. Employees are considered 24/7 "Safety Sensitive" and "Essential Employees" and may be required to work rotating shifts, to include evenings, nights, weekends and holidays. In the event of emergency highway conditions, employees are subject to call back during scheduled off hours and must be able to be contacted by a reliable communications link.

MDTA employees are offered a generous benefits package including a minimum of 11 paid holidays, a minimum of 27* days of leave annually (personal, vacation, and sick), access to the State Pension System, deferred compensation plans, excellent health, dental, and vision plans, and more! *May be prorated based upon start date.

MINIMUM QUALIFICATIONS:

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three (3) years of experienceoperating computerized programs pertaining to traffic flow detection, monitoring, and incident/congestion/weather management, programming motorist information systems and operating communications systems.

Your placement on an eligible list may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information. Please include all relevant experience on your application. This includes but is not limited to full or part-time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for.

If you have held more than one (1) position at the same employer, please list each position that you held and the length of time that you held each position.

NOTES:

U.S. Armed Forces military service experience as defined under the Experience Requirement of the Minimum Qualifications may be substituted for the required experience on a year-for-year basis.

1. An offer of employment shall be conditional on the result of a medical examination by the agency physician in order to determine the candidate's ability to perform essential job-related tasks.
2. Employees in this classification are considered emergency and "Essential Employees" and shall be required to sign and agree to all policies and procedures relating to "Essential Employee" status.
3. Candidates will be subject to pre-employment drug testing in accordance with Transportation Code of Maryland Regulations 11.02.11, Testing for Illegal Use of Drugs.
4. Employees in this classification are considered "Safety Sensitive" employees and are subject to substance abuse testing in accordance with Transportation Code of Maryland Regulations 11.02.11, Testing for Illegal Use of Drugs.

APPLICATION PROCESS:

Please apply online at https://www.governmentjobs.com/careers/mdotmd. RESUMES CANNOT BE SUBSTITUTED FOR THE ONLINE EMPLOYMENT APPLICATION. Paper applications (Form DTS-1) will not be accepted for this recruitment.

All applications must be received by 04/28/2025.

NOTES:

Please be advised that the State of Maryland is dedicated to a drug-free workplace, and as a result, employees are subject to the State's Substance Abuse Policy to include possible drug testing. Selected candidate(s) may be subject to background and reference checks.

The incumbent in this position may be a member of a covered bargaining unit.

The Maryland Transportation Authority is not sponsoring new employees in the application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.

WE ARE AN EQUAL-OPPORTUNITY EMPLOYER. MDTA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.

MDOT has various careers for people of all experiences, backgrounds, and abilities who come together to contribute to one mission - connecting our customers to life's opportunities. Join us in serving our Maryland residents, visitors, and businesses!

Reasonable Accommodations for persons with disabilities will be provided upon request.

Appropriate auxiliary aids and services for qualified individuals with disability will be provided upon request. Please notify in advance. MD Relay Service Number 1-800-735-2258 (TTY Number: 711). Bilingual applicants are encouraged to apply.

Issue Date: 04/11/2025