The Cancer Institute at West Virginia University is currently accepting applications for a (Hybrid) Project Manager of Support Operations
About the Opportunity
The Project Manager of Support Operations will ensure the seamless execution of special projects and provide comprehensive support to the Vice President and the Executive Chair and Director of the Cancer Institute as they spearhead efforts to achieve NCI designation. The Project Manager of Support Operations will play a pivotal part in managing complex projects, fostering collaboration across departments, and maintaining clear and effective communication among stakeholders. This role will make a difference in the healthcare sector and possess exceptional skills to create written reports and visual presentations.
As the Project Manager of Support Operations, you will be at the heart of our mission to advance cancer research and patient care. You will have the unique opportunity to work closely with senior leadership, contributing to strategic initiatives that impact the entire Cancer Institute. This position offers a chance to lead high-impact projects, collaborate with a diverse team of professionals, and drive innovation in support of the operations. The contributions of the Project Manager of Support Operations will directly impact the Institute's ability to meet critical deadlines, address challenges proactively, and drive progress toward achieving this prestigious designation, which is instrumental in advancing the Institute's mission to become a leader in cancer research and care.
We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:
- 37.5-hour work week
- 13 paid holidays (staff holiday calendar)
- 24 annual leave (vacation) days per year (employee leave)
- 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
- WVU offers a range of health insurance and other benefits
- 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
- Wellness programs
What You'll Do
Strategic Planning and Project Management
* Lead strategic and project management efforts to support the Vice President and Executive Chair and Director by coordinating cross-functional initiatives, monitoring project milestones, preparing analytical reports, and ensuring alignment with organizational goals and priorities.
* Responsible in all aspects of project planning, including project proposal reviews to determine goals, time frame, funding, project approach, staffing requirements, deliverables, and allocation of resources.
* Support the Executive Chair and Director in managing projects to ensure their alignment with the Institutes overarching strategic goals and objectives.
* Develop and maintain project work plans utilizing the standard project management software tools to drive projects to advance efforts toward NCI designation.
* Create and maintain the project scope/charter with assistance from management.
* Develop and maintain project schedules, ensuring timely completion of milestones.
* Proactively manage projects to identify potential risks and/or issues and escalate appropriately.
* Implement and monitor the change control process, documenting and facilitating outcomes for assigned projects.
Support for Senior Leadership
* Collaborate closely with the Vice President and the Executive Chair and Director to coordinate and oversee administrative functions related to the pursuit of NCI designation, including managing timelines, preparing necessary documentation, and facilitating communication across key stakeholders.
* Support the Vice President and the Executive Chair and Director in addressing the challenges of pursuing NCI designation by overseeing critical operational tasks, promoting collaboration across departments, and providing proactive assistance to meet essential deadlines and achieve strategic objectives.
* Facilitate meetings for the Vice President and the Executive Chair and Director, ensuring efficient preparation and follow-up.
* Prepare and deliver visual presentations and written reports that support decision-making processes for senior leadership.
* Coordinate communications between the Vice President, the Executive Chair and Director, and other departments to ensure seamless collaboration.
* Ensure the effective functioning of senior leadership by handling complex scheduling needs, supporting project coordination, and delivering timely preparation of reports, presentations, and other critical materials.
Communication Effectiveness
* Enhance communication effectiveness by developing and managing communication strategies, coordinating messaging across internal and external stakeholders, and providing thorough support to the Vice President and Executive Chair and Director to ensure clear and consistent information dissemination.
* Ensure project status, issues, and successes are clearly communicated to all levels (team, management, stakeholders, etc.), documented and in accordance with project plan and standards.
* Conduct routine project meetings to share organizational information, provide guidance, direction, and motivation, and discuss overall performance.
* Participate in pre-engagement preparation, implementation planning, and transition to support.
* Identify common themes, make inferences, and draw conclusions to enhance project outcomes.
Critical Thinking Skills and Problem Solving
* Apply advanced critical thinking and problem-solving skills to support the Vice President and Executive Chair and Director by analyzing complex challenges, identifying actionable solutions, and ensuring effective decision-making to address organizational priorities.
* Identify and manage projects with limited risk, engaging proper resources and facilitating the resolution of project-related problems.
* Track and maintain issues/risk logs, evaluating alternatives and finding solutions using a systematic approach.
Collaboration
* Promote effective collaboration by working closely with the Vice President, Executive Chair and Director, and stakeholders within the WVU Cancer Institute to facilitate cross-departmental teamwork while maintaining consistency with institutional objectives to achieve shared success.
* Demonstrate collaboration skills and techniques, defining alternate solutions, resolving conflicts, and creating positive relationships with others.
* Establish clear ground rules for behavior during project activities and maintain a controlled and relaxed demeanor during intense situations.
* Develop positive relationships with customers, team, and sponsors.
Accountability and Decision Making
* Cultivate accountability and sound decision-making processes through diligent tracking of commitments, assessing risks, and providing critical information to facilitate informed decisions and organizational success.
* Prioritize own and team's work, anticipating consequences of actions, potential problems, or opportunities for change.
* Set and meet realistic deadlines, forecasting changes, and communicating current and projected issues.
* Understand how and when to make a choice, and when to escalate issues to higher levels, analyzing risks and future impact of decisions.
Influencing and Leading
* Drive impactful leadership and influence by facilitating cooperation, inspiring stakeholders, and guiding teams to fulfill organizational objectives and propel strategic advancement.
* Exert strong influencing skills to impact choices on immediate and long-term decisions.
* Continually adjust with stakeholders in a persuasive and positive manner to keep the project on course using win-win negotiation techniques.
Project Management Tools
* Leverage project management tools to plan, track, and execute initiatives effectively, ensuring the timely achievement of milestones, resource optimization, and consistency with organizational goals.
* Utilize working knowledge of current organization's versions of desktop software to perform project planning and oversight, including Windows, MS Project, MS Office, and MS SharePoint.
Administrative Responsibilities
* Oversee a broad range of administrative tasks, including management, such as coordinating meetings, preparing correspondence and reports, and maintaining accurate records to ensure seamless support for senior leadership and operational success.
* Participate in planning and implementing change and maintaining and improving productivity through attendance and participation in departmental functions and staff meetings.
* Promote and contribute positively to the teamwork of the department by volunteering to assist co-workers, contributing ideas, and participating in problem-solving efforts.
* Perform the following core duties: participate in mentoring, training, and development of other employees, creating and updating internal documentation for team members, and providing support/encouragement for employees to exceed their expectations.
Team Building
* Cultivate a cohesive and motivated team environment by fostering trust, encouraging open communication, and promoting collaboration to achieve shared goals and enhance organizational success.
* Assist and mentor co-workers, participating in the mentoring, training, and development of other employees.
* Seek and respect the views of others, including patients/families and customers when appropriate.
* Coach and provide support/encouragement for employees to exceed their expectations.
Travel
* This position may require travel to other facilities or affiliated sites to assist with implementations, training, and/or support
West Virginia University
paid holidays, sick time
Apr 12, 2025