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Associate Director, Facilities & Engineering Operational Quality Assurance (Hybrid)

Vertex Pharmaceuticals Incorporated
paid time off, 401(k)
United States, Massachusetts, Boston
50 Northern Avenue (Show on map)
Apr 05, 2025

Job Description

The Associate Director, Facilities & Engineering Operations Quality Assurance is responsible for providing quality support and oversight for Facilities Operations and Engineering programs at Vertex Cell and Genetics Therapies sites. These include the Facility and Equipment Preventive Maintenance and Calibration program, and facility control programs such as Critical Alarm Management, and Pest Controls programs. This roll serves as a trusted advisor to the site operation business partners and provides compliance guidance, collaboratively working with the business partners to gain a better understanding of their needs and facilitate resolution of quality issues in a timely manner. This role will report to the Director of Quality Validation and Engineering within the Vertex Cell and Genetics Therapies QA group.

Key Duties and Responsibilities:

Operations - Facilities and Engineering Operations Support

  • Responsible for providing quality oversight and support ensuring compliance with standards and practices are maintained across all internal Vertex CGT manufacturing sites for the following:
  • Facilities and Equipment Preventive Maintenance and Calibration Program
  • Support annual plant shutdown and other planned area shutdown activities, including providing guidance on containment and other controls to minimize impact on cleanroom spaces, provide technical support and strategy for return to service cleaning, testing, and GMP release of the facility
  • Support the generation of metrics for monitoring KPI and communicating those to senior management and cross-functional stakeholders.
  • Review/analyze the effectiveness of the program, identifying gaps and opportunities for improvement.
  • Support quality event investigations of out-of-tolerance calibration activities ensuring robust product impact evaluation, effective root cause analysis and corrective actions.
  • Support the approval and extensions of CMMS work order records and associated supporting documents for preventive maintenance, calibration, and system change management records.
  • Responsible for oversight to ensure tactical execution of program requirements are carried out in compliance with Vertex standards and procedures.
  • Facility Control Programs (Critical Alarms Management and Pest Control)
  • Responsible for supporting program and associated electronic system change management.
  • Partner with cross-functional partners to ensure periodic trend reports are completed and reviewed on time, any emerging trends are identified and investigated, and robust corrective actions are implemented.
  • Provide oversight for the facility control programs, including the qualified critical system monitoring and alarm system (Environmental Monitoring System, EMS), and pest control program, Responsible for ensuring the tactical execution of program requirements are carried out in compliance with Vertex standards and procedures.
  • Responsible for monitoring and tracking performance metrics and trends for supported programs; including the development and presentation of metrics to site leadership and management review forums. Maintain team dashboards for assigned programs.

General Quality Support

  • Serve as standing member or provide ad hoc support to the Facilities and Equipment Process Owner Network (PON) initiative.
  • Provide QA support for the implementation of process improvements and establishing program KPI.
  • Participate in risk identification by performing gap analysis, determining robust corrective actions, and risk communication.
  • Serve as Quality Lead or provide support for projects of varied size and complexity that may include large CAPEX projects for a new GMP manufacturing facility with associated support utilities, manufacturing, and laboratory systems to small OPEX project for new system implementation or modification existing system.
  • Foster cross-departmental collaboration within project teams to ensure alignment and timely resolution of issues.
  • Provide compliance oversight and support of quality system and associated records which may include change controls, deviation investigations, and associated CAPA and effectiveness checks. Responsible for identifying risks and communicating gaps to GMP process/systems.
  • Participate in the change control review meeting and collaborate with customer groups to ensure quality systems are monitored and established metrics are met.
  • Responsible for biennial review and approval of assigned department and cross-functional processes for continuous improvement.
  • Lead compliance walkthroughs of the site and help drive the closure of any observations.
  • Lead/participate in process optimization workstreams, continuous improvements of department processes, realizing efficiency gains, and ensuring team continues to meet expanding business needs with lean resources.

Audit / Inspection Support

  • Serves as quality subject matter expert (SME) for facility control programs in scope of responsibilities outlined in this job description along with the associated validation lifecycle elements.
  • Participate in inspection readiness activities and provide support during regulatory site inspections. These may include participation in inspection readiness activities, preparation of SME presenters, leading strategy storyboard creation, and serve as quality subject matter expert (SME) for facility control programs.
  • Provide post inspection/audit support to address questions and/or observations. Serve as QA contact on CAPA records to implement response commitment.

Knowledge and Skills:

Key Leadership Skills:

  • Cross- functional collaborator
  • Results Driver

Key Knowledge/ Skills and Competencies:

  • Strong leadership skills with the ability to thrive in a high throughput environment
  • Project Management / Continuous Improvement
  • Ability to lead and manage complex projects/teams within corporate objectives and project timelines
  • Proficiency utilizing project management processes / tools to lead meetings, assist with project planning, and facilitate completion of tasks
  • Collaboration / Teamwork / Conflict Management
  • Ability to independently lead cross-functional teams and represent the Quality unit
  • Communication/Coaching / Influencing
  • Recognized as a mentor with a strong ability to transfer technical knowledge and teach skills to junior staff
  • Ability to effectively influence others within technical area of expertise
  • Ability to communicate effectively across all organizational levels
  • Critical Thinking / Problem Solving
  • Ability to evaluate quality matters and make decisions utilizing risk based approach
  • Flexibility/Adaptability
  • Attention to detail
  • Knowledge in the following areas:
  • Expert knowledge of global GMP requirements governing oral drug products and knowledge of oral drug product manufacturing practices
  • Strong validation background with knowledge of ASTM E2500, CSV/GAMP, and other associated standards
  • Demonstrated ability to work independently to provide QA support for large, multifaceted projects

Education and Experience:

  • Demonstrated aptitude for facilitating group or project team endeavors and building team unity
  • Demonstrated ability to effectively communicate and influence the outcomes of the decision-making process
  • Demonstrated ability to work independently to provide QA support for large, multifaceted projects and success independently leading cross-functional teams
  • Demonstrate technical expertise to define approaches and execution of system validation activities in accordance with cGMP, cGxP, CFR 21 Parts 11, 210, 211, ICH Q7, Q8, Q9 and applicable regulations and industry standard procedures.
  • Experience successfully leading event investigations, Root Cause Analysis (RCA), and CAPA
  • Experience with equipment, facilities and utility system qualifications activities in a cGMP setting, including quality management of change controls
  • Experience with system automation, and network-based applications such as Oracle and Veeva preferred.
  • BS in Engineering, or related technical or scientific discipline
  • Prior supervisory experience
  • Minimum of 8-10 years industry experience working in medical or implantable biomedical devices

We're enabling flexibility and choice between individuals and their managers to maintain our strong culture of collaboration and ensure a daily vibrancy within our sites globally. In this Hybrid or On-Site-Eligible role, you canchoose to work:

1.Hybridand work remotely up to two days per week;or select

2.On-Site andwork 5 days per week with ad hoc flexibility.

#LI-AR1 #LI-Hybrid

Pay Range:

$0 - $0

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation:

On-Site Designated

Flex Eligibility Status:

In this Remote-Eligible role, you can choose to be designated as:
1. Remote: work remotely five days per week and come into the office on occasion - you're always welcome on-site; or select
2. Hybrid: work remotely up to two days per week; or select
3. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

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