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Program Manager - Ambulatory Operations & Primary Care - Full Time - Detroit (Hybrid)

Henry Ford Health System
United States, Michigan, Detroit
Apr 04, 2025
Program Manager - Ambulatory Operations & Primary Care - Full Time - Detroit (Hybrid) Full-Time Benefit Eligible Shift: Full Time - 40 Hours Exempt - Monday through Friday 8:00AM to 4:30PM Location: One Ford Place, Detroit MI 48202 We are seeking an experienced and highly motivated Project Manager to join our Ambulatory Operations & Primary Care team. This role is ideal for a strategic thinker with a strong foundation in project management, change management/process improvement, and strategic analysis. The ideal candidate will bring a proven track record of managing complex projects within the healthcare industry, with a preference for those who have supported ambulatory care planning, analysis, and strategy. This is a critical role that will help drive operational excellence and support the continued growth and innovation of our ambulatory and primary care services. GENERAL SUMMARY: Under the direction of the Director-Operations Excellence, responsible for initiating and managing various programs of a highly complex nature for the department. This includes planning, coordinating, and executing various initiatives to ensure successful program outcomes. Collaborates with leaders, cross-functional teams, physicians, stakeholders, and external partners to drive program objectives, meet deadlines, and deliver high-quality healthcare services. Supports the department in achievement of their strategic goals by assisting in the timely and cost-effective delivery of all projects in a professional, motivated, and customer-focused manner. EDUCATION/EXPERIENCE REQUIRED: Bachelor's degree in healthcare administration, Business Administration, or a related field. Master's degree preferred. Three (3) years of related experience in health care operations leadership, process engineering/improvement, analytics leadership, project management, Healthcare Administrative Fellowship or equivalent. Proven experience in program management, preferably in the healthcare industry. Working knowledge of healthcare clinical and administrative operations, performance measurement, regulations, and industry trends. Outstanding analytical, problem-solving, communication, and interpersonal skills. Excellent project management skills, with proven ability to manage multiple projects simultaneously. Demonstrated leadership abilities, with experience in leading and motivating cross-functional teams. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders. Proficient in project management software, collaboration tools, and MS Office Suite. Additional Information Organization: Henry Ford Medical Group Department: Primary Care Administration Shift: Day Job Union Code: Not Applicable