People Operations Consultant

TTCU Federal Credit Union is seeking a passionate and motivated People Operations Consultant to join our team. In this role, you will be responsible for advising and collaborating with senior leadership and HR teams to improve our overall employee experience. You will leverage data and best practices to streamline HR operations, improve talent management strategies, and ensure compliance with labor laws and organizational policies.

Supervises: None

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Organize and maintain the Chief People Officer's calendar, complete and approve expense reports, draft acknowledgement letters, personal correspondence, and arrange detailed travel plans and itineraries.
• Work closely with the Chief People Officer to keep them well-informed of upcoming commitments and responsibilities, anticipating expectations and standards.
• Liaise with People Operations staff to prepare data analysis on people experience trends and other critical topics, aiding decision-making processes.
• Assist with various departmental tasks including ordering flowers and employee gifts, providing office and phone coverage, managing supply inventory, and coordinating mass mailings and distribution of labor law signage.
• Support workforce planning efforts by assisting in data collection, reporting, and tracking employee trends to help forecast staffing needs.
• Assist with talent mapping by maintaining employee records, updating talent databases, and supporting succession planning initiatives.
• Conduct basic skills analysis by gathering information on employee competencies and helping identify training needs.
• Collaborate with People Operations team members and hiring managers to ensure accurate talent data is used to support recruitment, development, and retention strategies.
• Collaborate with People Business Partners to support key HR functions, including hiring new employees, ensuring existing employees have access to needed and relevant training and development, and responding to employee relations matters.
• Partner with People Operations teammates to design, implement, and enhance employee engagement and culture initiatives that foster a positive and inclusive workplace.
• Provide guidance to managers and employees on policies, procedures, and best practices to ensure a high-performing and engaged workforce.

MINIMUM QUALIFICATIONS

• Bachelor's degree required.
• Proven experience as a People Operations Consultant, or similar HR-related role.
• In-depth knowledge of HR best practices, including talent management, employee relations, performance management, and compensation.
• Exceptional communication and interpersonal skills.