Health Coach (Medical Assistant)

Candidate will assist with health management activities/programs for our client and their members. Candidate will become a go-to resource for our client's members when they seek assistance with programs and benefits.

Job Responsibilities:

*Provides health coaching or intervention telephonically or in person for assigned health programs. Utilizes all data systems containing patient information and documents information appropriately.

*Assists with the identification of areas for which there is a need for health management programs. Monitors quality indicators and develops programs to positively impact areas where improvement is warranted. Develops patient/provider educational materials for members/providers.

*Assists with implementation of health management activities/programs for membership. Facilitates program to participants and focuses emphasis on medium-risk patients. Follows/updates established procedures. May conduct research and analysis of reports (monthly, quarterly, and annually).

*Assists with the development of strategies to increase effectiveness of and participation in health management programs. Establishes/maintains effective communications with provider network, group, representatives, and members.

Schedule for this role is:Monday-Friday, 8am-4:30pmor8:30am-5pm

Twice a month a late shift is required -11:30AM-8PM

$17.00/hr

Onsite for training for 3 days then remote.

Equipment Provided

• High School Degree or Equivalent (Required)
  
• 2 years of professional experience with Microsoft Office (Excel, Outlook, Work etc.) (Required)
  
• Certified Medical Assistant or equivalent certification or degree also accepted (Required)
  
• 2 years of experience in Healthcare/Clinical Work (Required)
  
• Ability to communicate effectively over the phone and electronically
  
• Strong customer service skills