FP Senior Analyst
Identify fraudulent situations through the review of suspicious activity reports. Initiate appropriate actions steps or seek appropriate assistance to protect bank from financial loss. Support Team Leader on a variety of other tasks.
Position Responsibilities:
Determine Suspicious Activity
- Review suspicious activity/exception reports to identify fraudulent or suspicious transactions and protect the bank from any loss using various internal systems i.e., shared database, Hogan, Check Vision, and COLD.
- Good working knowledge of various research and investigative software programs.
- Conduct routine phone interviews.
- Independently make decision to continue or terminate account relationships.
- Clear understanding of various fraud detection tools and their associated parameters.
- Take appropriate action steps to protect Comerica's assets and minimize losses.
- Ability to detect various fraud schemes and characteristics of red flags.
- Ability to identify identity theft and account takeover situations.
- Ability to identify fraud trends and patterns.
- Strong working knowledge of various fraud schemes (kiting, structuring, skimming, elder abuse, etc.) and characteristics of red flags.
- Excellent working knowledge of various fraud detection tools and their associated parameters.
- Recommend parameter changes to prevention tools based on fraud trends and patterns identified.
Documentation/Efficiencies
- Accurately and thoroughly document alert and case comments and all investigative steps, in compliance with department procedures and standards, with little to no supervision.
- Accurately document all case financial information.
- Write clear and concise narratives which support transactions observed using internal systems and information found on the Internet.
- Review, evaluate, and recommend changes to current group responsibilities, policies, and/or procedures.
- Identify gaps and potential efficiencies and draft recommendations to management for consideration.
Professional Leadership/Collaboration
- Coach and mentor other team members.
- Serve as back-up to Team Lead or other team members when necessary.
- Train new team members.
- Lead special projects and departmental initiatives as requested.
- Act as a liaison with business units, customers, outside agencies, and other financial institutions to communicate fraud situations and recommend action steps.
- Work with law enforcement if necessary.
- May testify on behalf of the bank in criminal and civil matters.
- Assist with implementation and testing upgrades to internal systems.
Compliance
- Accurately identify Suspicious Activity Reports (SARs) and Management Notifications and submit timely.
- Identify operational weaknesses contributing to losses and submit details and recommendations to manager.
- Ensure REG CC holds that are placed meet regulatory guidelines.
- Maintain a thorough understanding of regulatory requirements.
Position Qualifications:
- High School Diploma, Bachelor's Degree Preferred
- 3 years of relevant work experience
Work Best Category: Category C - Days in the office will either be designated days or will vary week to week from 2-5 days
Hours: 7:30am - 4:30pm Monday - Friday
Salary: To Be Determined Based on Individual Experience
About Comerica We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
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